Benefits Assistant

Mayflower Municipal Health Group

Benefits Assistant

JOB TITLE: Benefits Assistant

GENERAL STATEMENT OF DUTIES:

Provide support to the Executive Director, Insurance Group Administrator and Insurance Group

Coordinator in all aspects of administering health/dental/life/vision insurance.

SUPERVISION RECEIVED:

Executive Director, Insurance Group Administrator, Insurance Group Coordinator, and

Plymouth County Treasurer.

JOB GROUP: 15 Subject to SEIU Local 888 Administrative Union contract

DUTIES AND RESPONSIBILITES:

1) Primary person to process enrollment/change forms for 33 groups including analyzing and evaluating the eligibility of employees and dependents including ex-spouses, qualifying events, and out of the ordinary situations.

2) Work with member units to obtain the correct information, follow up on outstanding issues in a timely manner

3) Work with insurance companies regarding subscriber/member enrollment issues

4) Log all enrollment transactions

5) Responsible for supporting the team with wellness initiatives

6) Maintain employee acknowledgement form files

7) Calculate, balance, prepare and deliver payments received for deposit

8) Distribute rate information, comparison of benefits, and MMHG guidelines

9) Enforce the MMHG Employer/Employee Guidelines

10) Distribute supplies to municipal employer units

11) General office duties such as answering telephone, filing, postage, faxing, helping public etc.

12) Scan all previous year enrollment forms

13) Set up/break down of room for meetings.

14) Fiscal year file turnover

15) Notify Plymouth County to pick up deposits 1-2 times per week as needed

16) Pick up deliver interoffice mail as needed

17) Attend annual health fairs

18) Log and maintain all enrollment missing information – sending to towns for all missing information on a weekly basis

19) Attend offsite meetings as requested

20) Email monthly health/dental/vision invoices

21) Manage monthly invoices to make sure they are paid

22) Monthly log of subscribers by plan/member unit

23) Manage and coordinate all Medicare eligible subscribers

24) Special projects as assigned

25) Shop, distribute all Wellness prizes as needed

26) Audit of administration counts & monthly group numbers

27) Reconcile monthly treasurer reports to MMHG schedules

28) Manage and coordinate Cobra enrollments/cancellations from Flex

29) Manage and maintain members turning age 65/over age 65

30) Manage and maintain the dependent (s) report

31) Scan monthly MMHG invoices, email and file

32) Scan all old files and put in recycle bin

SKILLS/ABILITIES/KNOWLEDGE REQUIRED:

· Ability to understand and follow complex oral and written instructions, laws

· Excellent written and verbal communications skills

· Excellent organizational and time management skills with the ability to prioritize and work together as a team and also independently with minimal supervision

· Computer skills required: Microsoft Office, Excel, Word, Internet, Access, PowerPoint, Outlook, Insurance company’s online enrollment

· Must be able to perform confidential assignments and troubleshoot complex insurance problems

· Considerable knowledge of HIPAA, COBRA, MMHG rules and regulations and has the ability to keep up with new rules and regulations

· Knowledge of MGL32B Excellent/Accurate typing skills

Interested candidates should email resume with cover letter to John Lally: [email protected]. Resumes will be accepted until 4pm on Tuesday, March 26, 2026.

Pay: $22.74 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person