Automotive Service BDC

Job Description

Job Description

***Join Kelly Jeep-Chrysler, a Flagship Facility and the #1 Jeep Dealer in New England!!!***

Job Summary: We are looking for a motivated individual who is looking to learn and grow in the automotive business and industry! Service BDC (Business Development Center) is the heart of a great, healthy, and busy service schedule for any dealership!

What We Offer:

• Competitive Pay
• Blue Cross Blue Shield Medical and Dental on Day 1 of Employment
• 401K after 90 days
• Paid Time Off
• Sick Time
• Vacation Time
• Paid Training
• Career Advancement Opportunities

What you do:

• Answer service related phone calls, book service appointments
• Follow-up with service clients 24 hours before their appointment
• Speak with service clients after completing their work to ensure they had a great service experience!
• Learn to pull each service client's service history in order to identify what scheduled maintenance is due for their vehicle
• Provide excellent customer service and customer care!
• Smile over the phone!

What you Bring to the Table:

• High school diploma or equivalent
• Valid driver’s license & clean driving record
• Core Customer Service Skills
• Great Personality!
• Ability to read, write and speak English fluently
• Motivation to lean and grow!
• Good Team Culture
• Proficient use of computers/business machines

About Us: The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For more than 55 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan NV Commercial Trucks. Our motto of "Honest Sales and Excellent Service" have guided us in our approach and is the foundation of our success. We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.