Administrative Assistant
- 3-5 years experience preferred
- Present as courteous and professional
- Demonstrated flexibility, dependability, and ability to multiply task
- Excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion as well as be able to format memos, letters, etc.
- Exceptional organizational skills
- Proficiency and knowledge of basic computer skills; including various software programs
- Ability to learn, use, and train the use of our electronic medical records
- An understanding of the relationship between substance use and mental health issues and/or self-help programs
- An understanding of boundaries and ethics, a must
- Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations
- Work well within a team environment
- Ability to plan duties for maximum effectiveness and efficiency
- Must be able to work independently
- Works directly with Office Manager & the Site/Program Director
- Answer multi-line telephone and greet visitors
- Attends, takes, maintains, and distributes meeting minutes, as needed
- Schedules appointments
- Provide administrative and clerical support to clinical and non-clinical staff
- Attend trainings as outlined within the Employee Handbook
- Complete assigned tasks in a timely, confidential, and accurate manner
- Creates and maintains various databases, forms, and reports
- Complete insurance verification and prior authorizations, as needed
- Complete registration of patients
- Maintains boundaries and keeps all information received confidential
- Demonstrates behaviors that recognize the rights of patients as defined by High Point policies
- Other duties as assigned by Office Manager & the Site/Program Director
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long & short term disability
- Discounted auto/home and renters insurance
- 403b - Retirement
- FSA & DCA
- PFML
- Employee Assistance Program
- Bonuses & Referral
- Eligibility for free classes to become a Licensed Counselor or Recovery Coach
- Education days to use towards CEU's
- Free meals at select programs and when available
- Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)
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