Facilitation Specialist - Learning & Org Development

Maximus
Springfield, MA
Description & Requirements

Maximus is in search of a Facilitation Specialist-Learning & Org Development. This role will initially facilitate the Emerging Leaders program which focuses on early leadership development. This aligns with the Global Learning & Organizational Development (L&OD) function that is a part of the Human Resources organization. The L&OD team oversees key talent management and development processes, programs, and services that are designed to develop and enhance the skills of our employees.

We are seeking an individual who is enthusiastic about the facilitation of exceptional content. Candidates shall have the capacity to create an engaging learning environment for early leaders, supervisors and managers. Proficiency in presentation skills, executive presence, writing, editing, time management, and communication is a prerequisite.

Essential Duties and Responsibilities:
- Create and develop Corporate Learning & Development curriculum and materials based on proven adult learning techniques including ADDIE, Rapid Course Development, and Adult Learning Theory.
- Create and develop Corporate Learning & Development scenarios.

- Update comprehensive environment data resources to ensure that Corporate Learning & Development systems mimic the production environment tools used by employees.
- Collaborate extensively with business partners and SMEs to perform analysis, develop learning objectives and design deliverables that meet learner, stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards
.- Teach instructional programs in accordance with course requirements and organize materials.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace and integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculum and recommend changes to policies and procedures.
- Develop and create Corp Learning & Development resources and maintain/update systems Corp Learning & Development environment.
- Responsible for adhering to established safety standards.
- Perform other duties as assigned by management.

Job Specific Responsibilities

  • Facilitate engaging, interactive learning experiences for corporate audiences using proven adult learning techniques and facilitation best practices.
  • Deliver instructor-led training (ILT), virtual instructor-led training (vILT), and hybrid sessions aligned with organizational goals and learner needs.
  • Adapt facilitation style to suit diverse audiences, learning environments, and content areas, ensuring inclusivity and learner engagement.
  • Provide real-time feedback and coaching to learners during sessions to reinforce learning and encourage application.
  • Monitor learner participation and performance during sessions, identifying opportunities for support or follow-up.
  • Coordinate and manage scheduling of training sessions, including participant enrollment, session logistics, and make-up training arrangements.
  • Maintain proficiency in corporate systems and tools to simulate real-world environments during training sessions.
  • Assist in the evaluation of training effectiveness through post-session assessments, surveys, and performance metrics.
Minimum Requirements

- Bachelor's degree in related field required. Additional years of relevant experience will be considered in lieu of Bachelor's degree.
- 3+ years of experience in the area of Corporate Learning & Development required.

  • Experience facilitating Leadership Development programs is required.
  • Adult Learning methodologies experience is required.
  • Knowledge of the ADDIE Framework.
  • Strong presentation skills.
  • Project management skills with the ability to lead initiatives from conception to completion.
  • Strong verbal and written communication skills with the capacity to convey complex concepts in a clear and understandable manner.
  • Ability to regularly interact with senior leaders and executives.
  • Demonstrated ability to think strategically and translate business performance gaps into learning and development strategies.
  • Superior interpersonal and organizational skills, with keen attention to detail.
  • Autonomous and self-directed working style, while maintaining an openness and interest in feedback and development.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • LMS experience preferred.
EEO Statement


Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency


Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected] .

Minimum Salary


$

58,990.00

Maximum Salary


$

79,810.00

Posted 2025-09-27

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