Public safety assistant

UMass Memorial Health
Worcester, MA

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Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

10:00 pm - 6:00 am

Shift:

3 - Night Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10030 - 5170 Public Safety

Union:

UMass Memorial Public Safety Union (Memorial Police)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the general supervision of the Police Sergeant or designee, the Public Safety Assistant is responsible for assisting, monitoring, and responding to security needs within the medical center. The Public Safety Assistant will focus on deterring crime and protecting the organization's property, assets, and people.

II. Major Responsibilities:

1. Provides security for the safety and protection of UMass Memorial Medical Center’s patients, staff, and the general public and properties.
2. Patrols, periodically, buildings and grounds of, UMass Memorial Medical Center properties.
3. Examines doors, windows, and other points of entry to determine that they are secure.
4. Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts, in accordance with applicable laws.
5. Watches for and reports irregularities such as fire hazards, leaking water pipes, other hazards and security doors left unlocked.


License/Certification/Education:

Required:
1. Equivalent to high school education plus addition specialized courses.
2. Valid Massachusetts License to operate motor vehicle
3. CPR/First Aid certification within 30 days of hire/transfer into this job as a condition of employment.'

Experience/Skills:

Required:
1. 2 years of experience and/or previous formal training in public safety or customer service area
2. Communication skills necessary to interact with employees, patients, visitors, and the general public.
3. Must also be able to work under sometimes-stressful conditions and maintain a calm composure.
Preferred:
1. Three (3) years of prior public safety experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Ability to mobilize quickly and efficiently. Position requires walking and standing for long periods in all weather conditions. May be exposed to bodily fluids and environmental hazards. See attached grid for guidelines of specific requirements.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 2025-11-25

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