Booking Secretary - Operating Room (40 Hours, Days, Mon-Fri 8:30a-5p)

At Boston Medical Center - South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

Schedule: 40 Hours, Days, Mon-Fri 8:30a-5p, Full-Time, Benefit Eligible

Position Summary:

To schedule all surgical, pain, endoscopic, or site-specific procedures as well as PAT visits in the hospital computer system. This communication is received from the surgeon’s office and takes into account such variables as equipment limitations, staffing operating room availability, and coordination with the anesthesia staff; this will be done in a timely manner and with goal of 100% customer satisfaction.

Responsibilities:

• Accurately schedules all surgical procedures in hospital computer system.

• Collects all necessary information to accurately book the procedure at the hospital or off-site, making every effort to accommodate the patient and physician.

• Accurately enters all patients’ demographic and insurance data into the hospital computer system.

• Indicates any specific need the patient may have or requests made by surgeon.

• Provide physicians office with necessary information for procedures.

• Be mindful that the customer deserves complete satisfaction in all dealings with the Medical Center.

• Receives all necessary required paperwork (H/P, Consents).

• Dissembles medical records when patient is discharged.

• Documents OR record, PACU, and Anesthesia times in hospital computer system.

• Prepares and delivers all monthly reports to OR Manager and Perioperative VP within a timely manner (volume, block utilization, turnover times).

Requirements:

• Education: High School Diploma or equivalent.

• Experience: 1-2 years of scheduling experience in a healthcare environment required.

• Software/Hardware: Meditech/Epic preferred.

• Strong computer skills.

• Customer-focused.

• Knowledge of medical terminology preferred.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.