AV Support Technician (3)
Job Description
Job Description
Role Summary
We are seeking an experienced AV & Collaboration Support Specialist to provide 60% Microsoft Teams / Video Conferencing support and 40% Live Event support. The role focuses on ensuring seamless virtual collaboration experiences and successful execution of corporate live events.
Key Responsibilities ?? 60% Teams / Video Conferencing Support
- Provide end-to-end support for Microsoft Teams meetings, webinars, and conference room setups
- Troubleshoot audio, video, screen sharing, and connectivity issues
- Support executive meetings and high-priority business calls
- Configure and maintain Teams Rooms devices and collaboration tools
- Coordinate with IT/network teams to resolve performance issues
- Ensure meeting room AV equipment is fully functional before scheduled meetings
- Provide on-site and remote support as required
?? 40% Live Event Support
- Support planning and execution of corporate live events (town halls, leadership meetings, training sessions, hybrid events)
- Set up and manage AV equipment (microphones, cameras, mixers, projectors, lighting)
- Coordinate live streaming through platforms such as Microsoft Teams Live Events or other event platforms
- Conduct pre-event technical rehearsals and testing
- Monitor live sessions and provide real-time troubleshooting
- Ensure smooth transition between speakers and media presentations
Required Skills & Experience
- 25 years of experience in AV/Video Conferencing support
- Strong knowledge of Microsoft Teams, Teams Rooms, and collaboration tools
- Hands-on experience with AV hardware (microphones, speakers, cameras, mixers)
- Basic networking knowledge (IP, bandwidth, connectivity troubleshooting)
- Experience supporting executive-level meetings
- Excellent communication and customer service skills
Preferred Qualifications
- Experience supporting hybrid and large-scale live events
- Knowledge of Zoom, WebEx, or other conferencing platforms
- ITIL or AV-related certifications (preferred)
Work Environment
- Onsite support role
- May require flexibility during live events (early morning / late evening support)
#ZR
Recommended Jobs
Assistant Manager
Job Description Job Description Full Job Description Assistant General Manager ( Residential ) BRC is looking for an Assistant General Manager for one of its high-rise Residential Buildings …
Assistant Manager
Benefits: Bonus based on performance Dental insurance Health insurance Paid time off Training & development Job Summary The Assistant Manager will be responsible for assisting …
Executive Director, Regulatory Affairs
Job Description The Executive Director, Chemistry, Manufacturing, Control for Biologics (Biologics-CMC) is accountable for managing a team of CMC professionals and ensuring rigor in CMC regulatory…
Personal Trainer
Job Description Job Description Salary: DOE Marathon Physical Therapy & Sports Medicine is a privately owned, multi-location practice with a staff of physical therapists, massage therapists, …
Senior Analyst - Tax Accounting
Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’…
Business Development Manager Sea and Air - Freight Forwarding
Job Description Job Description GENERAL JOB DESCRIPTION The Business Development Manager is responsible for securing sales growth of Air- and Sea Freight by developing and maintaining strong a…
HHA / PCA - Certificate preferred
Join the Associated Home Care Team! Location: Multiple locations across Massachusetts Company: Associated Home Care Job Type: Full-Time, Part-Time, or Per Diem About Us At Associate…
COMMISSARY CHEF- BOSTON, MA
Job Description Job Description Position Title: COMMISSARY CHEF- BOSTON, MA Salary: $85,000 - $95,000 Other Forms of Compensation: $2500 SIGN ON BONUS As the leader in business…
Travel Nurse RN - Long-Term Care - $1,593 per week in Wakefield, MA
Registered Nurse (RN) | Long-Term Care Location: Wakefield, MA Agency: Convergence Medical Staffing Pay: $1,593 per week Shift Information: Days - 3 days x 12 hours Contract Du…
Clinical Social Worker
General Summary: The full-time Staff Clinical Social Worker for University Health Services Counseling Center will provide high quality, time- effective, evidence-based and culturally responsive clin…