Legal Technology Product Manager

Overview

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Job Summary & Objectives

The Legal Technology Product Manager is responsible for leading the end-to-end lifecycle of legal technology products that support Simpson Thacher & Bartlett LLP’s global practice groups. This individual will be responsible for creating a roadmap of Legal Technology solutions that meet current business objectives and forecasting future product trajectory. This role blends strategic product leadership with hands-on support, acting as both a driver of innovation and the firm’s subject matter expert in legal technology. The Product Manager will maintain deep expertise in the firm’s legal technology stack, acting as a key resource for both business users and technical teams. This role requires strategic thinking, service excellence, and a deep technical understanding of legal practice and change management.

Essential Job Duties & Responsibilities

• Product Lifecycle Management: Own the full product lifecycle: idea intake, discovery, requirements gathering, design, testing, implementation, adoption, and sunset.
• Facilitate functional and technical requirements by maintaining a well-defined roadmap and collaborating with Practice Solutions Managers during scoping activities.
• Manage 3rd party vendors where applicable to ensure the product continues to meet the Firm’s needs, including influencing the product roadmap and evaluating the vendors’ performance.
• Prioritize product backlogs across products within your portfolio.
• Manage delivery schedules and communicate progress, risks, and milestones to stakeholders.
• Cultivate a UX-first mentality and culture when defining workflows and user interfaces for new and existing products.
• Monitor product usage and gather product feedback from users; continuously iterate on and improve solution.

Legal Technology Subject Matter Expertise

• Act as the in-house expert on firmwide and practice-specific legal technologies (e.g., CLM, document automation, AI tools, transaction platforms).
• Stay abreast of legal tech trends, capabilities, and vendor roadmaps to inform firm direction and platform evolution.
• Liaise between the legal teams, vendors and other Firm support teams to ensure support of practice-specific tools.
• Work closely with IT teams including infrastructure, development, and testing teams to support releases, software/hardware upgrades, server upgrades, etc.

Support, Training & Adoption

• Provide direct day-to-day support to attorneys, legal teams and clients; including onboarding, user provisioning, access setup, and workflow troubleshooting.
• Lead live demos and training sessions for new users and teams adopting new technologies.
• Develop and maintain clear user guides, training materials, job aids, FAQs, and internal documentation.
• Promote technology adoption through targeted communications, tutorials, and ongoing engagement with practice groups.

Implementation & Change Management

• Track platform usage, impact, and satisfaction to inform optimization.
• Continuously identify opportunities to improve legal operations through automation or innovation.

Education

• Bachelor’s degree – required
• Agile or Scrum certification is a plus

Skills And Experience

• 5+ years’ experience in product management implementing and/or supporting software (AI solutions preferred); development, including experience leading Agile ceremonies, such as sprint planning, backlog grooming and retrospectives.
• Broad technical fluency across multiple product types and platforms; familiarity with legal technology or law firm environments is a strong plus.
• Strong project management capabilities, with the ability to manage multiple time-sensitive priorities simultaneously.
• Self-motivated and proactive, with exceptional analytical, organizational, and problem-solving skills.
• Demonstrated ability to write clear and effective product documentation, including user stories, training guides, and release notes.
• Exceptional verbal and written communication skills, with the ability to collaborate professionally and confidently with a diverse range of stakeholders, including attorneys, senior leadership, IT teams, and external vendors.
• Flexible and resilient, able to adapt to shifting priorities and maintain a calm, focused approach in high-pressure situations.
• Proven ability to work independently with minimal supervision, while also thriving in collaborative, team-oriented environments.
• Strong client service orientation, committed to delivering high-quality support to both internal stakeholders and external clients.
• Strong learning agility with a demonstrated ability to quickly master new technologies, tools, and platforms.
• Skilled in communicating complex technical concepts and developing compelling, user-centric messaging that promotes understanding and adoption.
• Exercises sound judgment and discretion in all interactions and decision-making processes.

Salary Information

NY Only: The estimated base salary range for this position is $175,000 to $210,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is exempt meaning it is not overtime pay eligible.

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Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran’s status or any other legally protected status. This Policy pertains to every aspect of an individual’s relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management and Marketing
• Industries

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