Senior delivery manager

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.  

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.

Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.

Location

This is a remote position. You can work from home and be located anywhere in the USA.

About The Team

The Senior Delivery Manager within the Solution Assurance team is responsible for managing complex projects with multi-million-dollar budgets. Leveraging your extensive experience in project management and your deep understanding of supply chain dynamics, you will drive the successful delivery of transformative software solutions, exceeding client expectations and contributing to the company's growth and success. The role has accountability for managing client engagements and provides project management support and guidance to a dedicated team of experts to ensure projects remain on time and on budget.

What you will do

• Engage with senior-level stakeholders, including C-suite executives, to understand their strategic objectives and translate them into actionable project plans.
• Conduct project kickoff and act as a trusted advisor to clients, offering strategic guidance and insights to optimize supply chain processes and maximize the value of our software solutions, fostering strong relationships and ensuring open and transparent communication.
• Lead project teams consisting of cross-functional members. Manage team interests and expectations, fostering collaboration and alignment throughout the project lifecycle.
• Monitor project progress, track key performance indicators (KPIs), and identify project risks, including technical, operational, and market-related factors, and develop robust risk mitigation strategies to minimize potential impact.
• Conduct regular project status meetings with clients and internal teams to provide updates, address concerns, and manage expectations.
• Mentor and coach junior team members, providing guidance and support to develop their skills and capabilities.
• Document and maintain project documentation, including project plans, requirements, test cases, and issue logs, to support project governance and compliance.
• Identify opportunities for cost optimization and resource reallocation to maximize project efficiency and profitability.
  
  

What we are looking for

Primary Skills And Qualifications

• Bachelor’s degree in computer science, Supply Chain, Business or related post-secondary education.
• 7+ years demonstrated progressive experience in project management.
• Experienced at working through the full project life cycle, including identifying and defining project scopes and goals for projects with budgets exceeding $1 million.
• Ability to comprehend and articulate complex technology solutions in a clear and concise manner to both technical and non-technical stakeholders.
• Excellent communication, negotiation, and presentation skills, with a demonstrated ability to negotiate, influence and engage with stakeholders at all levels.
• Strong leadership and influencing skills, with the ability to inspire and motivate cross-functional teams.
• Proven ability to navigate ambiguity and complexity, making strategic decisions to drive project success.
• Detail-oriented and organized, with the ability to prioritize tasks, manage multiple projects simultaneously, and thrive in a fast-paced environment.
  
  

Role-specific Skills And Experience

• Extensive knowledge of supply chain processes, logistics operations, and enterprise software s olutions.
• Strong understanding of project management methodologies, tools, and best practices.
• Willingness to travel as needed to project execution and client interactions.
  
  

#Senior;

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons
  
  

For more information, visit the Kinaxis web site at or the company’s blog at .

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at [email protected]. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.