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Intake Associate

Good Shepherd Community Care
Newton, MA
Named by the Boston Globe as one of the Top Places to Work in Massachusetts for the last four years, our community-based, mission-driven hospice and palliative care organization seeks an Intake Associate to join its dynamic intake team. The Candidate is detail-oriented and can analyze documents with a critical eye. Adept at managing multiple tasks simultaneously and flexible to assume new ones as they arise.

Job Responsibilities

Our Intake Associate participates as a member of the Intake team and provides top level and detailed administrative support. They track the Virtual Document Bin, scan the folder drive, and process paperwork appropriately. The role also includes tracking, reviewing, and processing all admission paperwork including follow-up with clinicians for all missing items, among other things.

Schedule And Weekly Hours

Monday to Friday from 8.30 am to 4.30 pm (40 hours)

Education, Skills And Experience

  • College degree or equivalent experience preferred
  • Strong organizational abilities and a demonstrated ability to prioritize tasks effectively
  • Self-motivated and detail-oriented
  • Enthusiastic about supporting and working as part of a team
  • Proficient with Google Suite products

Good Shepherd Benefits

  • Competitive salary
  • Four weeks paid time off in first year, to increase with tenure
  • 12 paid holidays
  • Health, dental, and vision insurance: coverage begins as of your start date
  • Life insurance
  • 403(b) with company match
  • Flexible Spending Account
  • Short and Long Term Disability
  • Employee Assistance Program
  • Partnership with Regis College for reduced tuition rates

Pay Range

$45,154 - $48,182: This number reflects an average starting range for this position. Individual pay is determined through a variety of factors, including experience, education, certifications, and skills and can exceed the starting range.

Industry

Healthcare

Employment Type

Full Time

About Us

Good Shepherd Community Care is one of the most trusted health care organizations in Greater Boston focusing on hospice and palliative care. Founded as Hospice of the Good Shepherd in 1978, we are the original Massachusetts hospice. After decades of caring for our community, we continue to remain an independent, not-for-profit, non-sectarian organization. We believe in the importance of mutual respect and acceptance and value diversity in our patients, families and caregivers, employees, volunteers, community, and partner organizations. We are committed to these values and honor the dignity of each individual through the care, support and education we provide. Our team members benefit from a collaborative work environment in a welcoming office, easily accessible to I-95, with on-site parking in Newton.

Good Shepherd Community Care does not discriminate on the basis of race, color, national origin, ancestry, disability, sex, sexual orientation, gender identity, sex stereotyping, marital status, pregnancy, religion or age in admission or access to, or treatment or employment in, its programs, services and activities.
Posted 2026-01-29

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