Host / Hostess

Waffle House, Inc.
Northampton, MA

At Waffle House, we are not in the food business. We are in the People Business and we are hiring immediately for full time and part time servers (all shifts).

Being in the People Business, we don’t just take care of our customers. We take care of our people. For 65 years+, we have provided a fulfilling, fun and rewarding career.

We are looking for friendly, enthusiastic people to serve as Host in our restaurants. If you have fantastic customer service skills and enjoy interacting with a lot of people in fast-paced environment, then read on!

Primary Responsibilities:

  1. Serves as the Customer’s first impression of service in the restaurant
  2. Greets all incoming customers with a smile and by opening the door
  3. Warmly invites the Customer to find a table wherever they’d prefer, or shows them to the waiting chairs along the front, ensuring them of a short wait
  4. Manages the order of waiting Customers to ensure that they are seated promptly as tables become available.
  5. Diligently thanks Customers as they are leaving and invites them to come back.
  6. Stocks and maintains the self-service coffee bar for waiting Customers. Hands menus to waiting Customers. Answers Customer’s questions regarding the menu, basic Waffle House food preparation and wait times

Perks:

*Paid weekly

*Direct deposit or Pay card available

*Flexible schedules – primarily serves on days and shifts projected to be consistently busy

*Waffle House Stock Ownership after 90 days

*Paid vacation and other benefits available to qualifying associates

We are a strong, growing company dedicated to our Customers and Associates. We are hiring and would love to talk to you about being on our team.

Posted 2026-01-28

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