CALL CENTER CLERICAL SPECIALIST
:
- GENERAL DESCRIPTION
Support the practices by answering telephone inquiries, scheduling appointments, registering new patients, and maintaining records and accounts. Verifies insurance eligibility prior to appointments, mail out monthly Medicare letters, floats to PCP sites as assigned and work miscellaneous projects as assigned. Act as practice liaison between caller and offices while providing excellent internal and external customer service.
- WORK EXPERIENCE REQUIREMENTS
Minimum of 1 year of receptionist experience, preferably in a health care setting. Basic computer knowledge.
- EDUCATION REQUIREMENTS
High School Diploma or GED required.
Location: UMass Memorial Health - Harrington · HP CALL CENTER Schedule: Full Time, Day Shift, 40
Support the practices by answering telephone inquiries, scheduling appointments, registering new patients, and maintaining records and accounts. Verifies insurance eligibility prior to appointments, mail out monthly Medicare letters, floats to PCP sites as assigned and work miscellaneous projects as assigned. Act as practice liaison between caller and offices while providing excellent internal and external customer service.
Minimum of 1 year of receptionist experience, preferably in a health care setting. Basic computer knowledge.
High School Diploma or GED required.
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