New England Guest Host

Job Description

Job Description

Vision for the Role: The Guest Host ensures a smooth, welcoming, and supportive experience for guest groups during their stay. This includes managing pre-arrival preparations, providing guest support throughout their visit, and overseeing a clean and secure departure process. The Guest Host is a critical point of contact between the camp and its guests and serves as the frontline responder for any needs or concerns that arise.

Why Join Us?

• Be part of a mission-driven, faith-based organization that is dedicated to making a lasting impact on the lives of youth and families.
• With 3 beautiful camp locations, we offer a unique opportunity for year-round camping ministries dedicated to the glory of God.
• Be a part of something meaningful where your work directly contributes to making memorable experiences and fostering spiritual growth.
• Work in a supportive Christian community in a beautiful environment that values faith, growth, and relationships.

The Role:

• Serve as a primary point of contact for guest group leaders throughout their retreat stay. Greet groups upon arrival, review event details, provide orientation to the property, and set expectations for the weekend.
• Provide active guest support throughout the event by responding to questions, needs, or issues via messenger and in person. Coordinate with other departments (kitchen, facilities, activities) as needed to ensure group satisfaction and smooth operations.
• Complete daily operational tasks, including setting up signage, delivering snacks, building campfires, removing trash from all guest spaces, and checking in on group meeting areas to ensure cleanliness and readiness.
• Assist with group arrival and departure by preparing and cleaning up spaces. Maintain clear communication with other Hosts, the Guest Group Coordinator, and on-call staff through shift notes in Teams and direct handoffs.
• Uphold a welcoming and hospitable presence for all guests, demonstrating a Christ-like attitude and professional demeanor at all times. Represent Hume New England’s mission and values throughout every guest interaction.
• Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.

Other

• Perform other related duties and assignments as required; Hume Lake maintains the right to reassign or change duties as required. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions of the position.

Our Ideal Candidate:

• Evidenced commitment to Jesus Christ and a desire to share the Gospel with others.
• Must agree with Hume Lake’s Statement of Belief and be willing to abide by Hume Lake’s Code of Conduct.
• Demonstrates a self-directed work ethic, taking initiative and ownership of responsibilities with minimal supervision.
• Ability to communicate clearly

Benefits & Perks of Community Living:

• Be a part of a tight-knit community of believers serving the mission of the camp.
• Incredibly beautiful views and environment, camping, and walking/running trails.
• On-site housing provided for a minimal rate.
• On-site healthcare options and emergency services, as needed.
• Dining on-site for minimal costs.

Salary: $15 hourly

If this sounds like you or something you feel called to, we would love to hear from you!

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