Department Manager (Store Security)
- Assist in the daily operation of the store in partnership with the Store Manager, Assistant Store Manager and the management team.
- Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members to ensure compliance with all standards of operation.
- Utilize analytical skills and knowledge of the campus you support to best manage the day to day operations and make decisions.
- Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
- Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary.
- Maintain an appealing sales floor—tag, shelf, arrange, clean, and organize product or space within the store.
- Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
- Full-time positions require availability to work at least 30 hours on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
- Frequent movement within the store to access various departments, areas, and/or products.
- Ability to remain in a stationary position for extended periods.
- Frequent lifting.
- Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
- 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
- High school diploma/GED required.
- Outstanding customer service skills to match customers to products that meet their needs.
- Basic reading, writing and accounting skills required.
- Excellent customer service and communication skills needed.
- Strong interpersonal, communication, and problem solving skills.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
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