IT Interface Analyst/Epic Bridges/Rhapsody

Job Description Summary

We are seeking an experienced Interface Analyst to provide support for new interfaces and the maintenance of the interfaces currently supported by the Interface Team. Additional responsibilities of the Interface Team include assessing the organizational needs, troubleshooting, supporting and recommending solutions to integration issues as they arise in a 24/7 environment. Experience w/ Epic Rhapsody, Bridges and Workday preferred! The Interface Analyst / Developer performs interface analysis, build and performance monitoring and reporting, training and system optimization to ensure the highest level of standardization, consistency and efficiency across the South Shore enterprise. He/she facilitates user departments and vendors to define the interface requirements, specifications and scope. He/she prepares and recommends technical documents needed to successfully deliver and support assigned projects. The Interface Analyst / Developer develops and programs the actual interfaces to/from various applications and/or data bases. Works with end users and IS staff to develop appropriate procedures to monitor the interfaces and ensures optimum system performance. He/she develops and monitors testing methodologies and plans designed to demonstrate interface effectiveness. He/she is responsible for updating interface specification documentation, participates in completing technical documentation, conversion plans and operational training procedures for enterprise staff.

Job Description

Responsibilities

• Perform interface analysis, build and performance monitoring and reporting, training and system optimization to ensure the highest level of standardization, consistency and efficiency across the South Shore enterprise

• Facilitate user departments and vendors to define the interface requirements, specifications, and scope

• Prepare and recommend technical documents needed to successfully deliver and support assigned projects

• Develop and program the actual interfaces to/from various applications and/or data bases. Work with end users and IS staff to develop appropriate procedures to monitor the interfaces and ensure optimum system performance

• Develop and monitor testing methodologies and plans designed to demonstrate interface effectiveness

• Update interface specification documentation and participate in completing technical documentation, conversion plans, and operational training procedures for enterprise staff

Skills & Abilities

• Excellent written, verbal, and interpersonal communication skills

• Strong organizational, analytical, and problem-solving skills, with an emphasis on attention to detail and the ability to work on multiple projects simultaneously

• Microsoft Office including Word, Excel, and Power Point

Qualifications

• Bachelor’s degree (Computer Science preferred), or an equivalent combination of education and experience, with related knowledge in information systems

• 2 years of professional interface development experience in a healthcare environment

• Ability/willingness to work 24/7 on-call hours as needed

• Certified in (or experience with) Epic Bridges interfaces

• Proficiency with Rhapsody or another integration engine

• Experience with Workday interfaces preferred

• Experience with Cleo and/or other SFTP solution desirable

• Experience with APIs preferred

• Familiarity with HIPAA, JCAHO, and other regulations that impact hospitals and clinics preferred