Associate I - ETF Basket Operations
- Manage all client queries in relation to ETF Basket Valuations.
- Participate in industry working groups and initiatives.
- Stay updated on developments in the broader ETF ecosystem.
- Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF deliveries.
- Develop new ways to enhance our operating model and work directly with tech teams to implement risk-reducing processes.
- Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures.
- Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations.
- Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders.
- Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform.
- Demonstrated expertise in fund servicing operations, with at least one plus year of experience focusing on basket operations or fund accounting, evidenced by successful execution of related tasks and responsibilities.
- Advanced emotional intelligence skills, with a track record of building trusting relationships and fostering collaboration in a professional setting.
- Experience in proposing and implementing process improvements, with a focus on enhancing efficiency and resilience in an operational environment.
- Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.
- Strong managerial skills.
- Strong analytical, prioritization, organizational, and time management skills.
- Ability to be effective in a global operating environment and a matrix management organization.
- Ability to build and maintain effective working relationships with clients and counterparties.
- Excellent customer service skills with attention to detail.
- Results-oriented; ability to create and sustain a target-guided environment.
Preferred qualifications, capabilities, and skills
- Advanced Excel skills, VBA, etc.
- Strong knowledge of complex corporate actions and dividend income.
- ETF cash component expertise.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Base Pay/Salary
Boston,MA $76,000.00 - $106,000.00 / year
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