Office Manager - Food Manufacturing

We are seeking an experienced Office Manager to join a growing food manufacturing company in Leominster, MA. The ideal candidate will have hands-on experience overseeing HR, accounting, and customer service operations in a manufacturing setting. This role plays a key part in ensuring smooth daily operations, maintaining compliance, and supporting multiple departments to achieve company goals.

Key Responsibilities

Human Resources and Compliance

• Manage employee onboarding, training, and offboarding processes.
• Oversee payroll processing, benefits administration, workers' compensation, and leave programs.
• Maintain accurate employee records and ensure compliance with federal and state labor laws.
• Support performance management, employee relations, and documentation requirements.
• Stay current on employment regulations and implement policy updates as needed.

Customer Service and Office Administration

• Serve as the main point of contact for customer inquiries by phone and email.
• Enter and process customer orders accurately and coordinate with production and shipping teams.
• Manage order tracking, invoicing, and resolve customer issues promptly.
• Oversee office operations, including supplies, vendor management, mail handling, and administrative tasks.
• Manage company fleet compliance, insurance renewals, and maintenance schedules.
• Track and maintain company assets and documentation.

Accounting and Financial Support

• Oversee general accounting functions, including accounts payable, accounts receivable, and bank reconciliations.
• Assist with monthly financial reports, audits, and annual budget preparation.
• Support management with financial documentation and reporting as needed.

Qualifications

• 5+ years of experience in office management with HR responsibilities.
• Prior experience in the food manufacturing industry is required.
• Strong understanding of payroll, benefits, and general accounting practices.
• Excellent communication, organizational, and problem-solving skills.
• Proficient in Microsoft Office and business software applications.

Benefits

• Health Insurance
• Paid Time Off (PTO) and Sick Leave
• Paid Holidays
• 401(k) with Company Match
• Life Insurance
• Short-Term Disability
• Annual Bonus