Customer Service Rep

We are seeking a detail-oriented, proactive, and reliable Customer Service Rep. for an immediate 6-month temporary assignment to support our valued client. In this role, you will act as a key point of contact for external service providers, ensuring projects remain on schedule and meet strict quality standards.

This position is ideal for someone who thrives in a fast-paced environment, possesses excellent communication skills, and enjoys tracking logistics and data verification. Salesforce experience is a MUST!

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: Associate

Responsibilities

We are looking for candidates for a 6-month assignment to support our client. This role will primarily involve contacting Service Providers to obtain ETAs and following up in Salesforce (perferred but not needed) to verify that project completion photos have been uploaded and match the job description.

Preferred qualifications include:

• Salesforce experience is REQUIRED
• strong customer service skills
• Ability to multitask effectively
• Excellent time management and organizational skills
• $21/hr

Schedule:

• Monday through Friday
• 8:00 AM – 4:30 PM EST

This position is fully onsite, and candidates must be able to commute to the home office daily.

Skills

• Customer support
• Customer Service
• Salesforce
• Telephone Etiquette
• Basic Computer Skills
• Basic Software Skills
• Customer Relations

Qualifications

• Years of experience: 3 years
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.