Business Transformation Consultant

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk

Your role and responsibilities

Role Overview:

The Senior Management Consultant is a key member of Neudesic’s Business Transformation & Strategy (BxS) service line. The role reports to the Director of Business Transformation. This role supports the successful delivery of business-led digital transformation engagements, providing clients with strategic insights, capability analysis, and structured roadmaps that drive measurable business outcomes.

This consultant serves as a trusted advisor to business and technology stakeholders, helping to bridge business strategy with technology execution using business architecture and organizational change management principles. The role also supports pre‑sales activities, backlog creation, and helps train and mentor junior consultants.

Key Responsibilities

1. Business Architecture & Strategic Advisory
   • Conduct business capability assessments, identifying gaps, inefficiencies, and areas for digital innovation.
   • Create and apply business architecture models to align strategic objectives with operational and technology plans.
   • Support the development of product visions, solution roadmaps, and opportunity backlogs for clients across industries.
   • Translate business goals and market trends into structured transformation plans, in collaboration with BxS leadership.
   • Develop and maintain key strategic artifacts, including:
     • Business capability maps
     • Business process diagrams
     • Functional analysis frameworks
     • Solution ideation documents
2. Organizational Change Management (OCM)
   • Support stakeholder engagement, readiness assessments, and change impact analysis as part of transformation engagements.
   • Collaborate with clients to identify change champions, define training needs, and support communications strategies.
   • Ensure business transformation recommendations are adoption‑focused, combining structural and behavioural change planning.
   • Track and help measure change adoption metrics and business value realization post‑implementation.
3. Delivery Execution
   • Contribute to the delivery of complex transformation projects, ensuring alignment with business goals and client expectations.
   • Work with technical teams, including App Innovation and Data & AI, to ensure business needs are properly translated into technology solutions.
   • Facilitate workshops and ideation sessions to gather requirements, validate solutions, and shape the future‑state vision.
   • Support the scoping of transformation initiatives into manageable backlogs, working with delivery leads and product owners.
   • Participate in agile ceremonies where needed to provide business context and track progress toward business objectives.
4. Pre‑Sales & Sales Support
   • Assist in the creation of proposals, client pitch decks, and strategic recommendations that clearly define business impact.
   • Contribute to industry‑specific POVs and transformation playbooks, working alongside national service line and sales teams.
   • Participate in client discovery and strategy workshops, identifying pain points and potential transformation initiatives.
   • Help articulate the business case and value proposition of BxS‑led engagements to client stakeholders.
5. Thought Leadership & Internal Development
   • Support the creation of internal BxS methodologies, toolkits, and reusable frameworks.
   • Mentor junior consultants and contribute to the growth of the BxS practice.
   • Stay informed of technology and industry trends, helping to ensure client recommendations are future‑facing.
   • Participate in internal initiatives around business architecture enablement, product strategy, or OCM maturity.

As of February 9, 2022, Neudesic has been acquired by IBM and is now being integrated into the IBM organization. As a result, your recruitment process will be managed by IBM, which will also be the hiring entity.

This role can be performed from anywhere in the US

Required technical and professional expertise

Qualifications & Experience

• 7+ years of experience in management consulting, business strategy, business architecture, or digital transformation.
• Proven ability to translate business strategy into executable roadmaps and capability models.
• Strong understanding of organisational change concepts, including stakeholder engagement, communications, and training.
• Experience in conducting discovery workshops, business analysis, and backlog creation.
• Exposure to agile delivery environments and cross‑functional collaboration.
• Strong analytical, communication, and presentation skills; comfortable interfacing with business and technology stakeholders.
• Familiarity with business architecture tools such as BPMN, capability mapping tools, or enterprise modelling platforms is a plus.
• Experience working across industries or in a specific vertical (e.g., healthcare, retail, energy) preferred.

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.