Incident Commander: Sev1/Sev2 Response & ITSM Lead
A leading technology services company in Burlington, Massachusetts is seeking an experienced Incident Manager for its Reliability Engineering & Operations team. In this pivotal role, you will oversee the response to critical Sev1 and Sev2 incidents, ensuring effective communication between technical and business stakeholders. The ideal candidate will have 2-4 years of incident management experience, strong ITSM knowledge, and excellent organizational skills. Join us in fostering an inclusive environment where all team members can thrive. #J-18808-Ljbffr
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