Academic Advisor

Northern Essex Comm College
Haverhill, MA

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: About Northern Essex Community College: THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast. The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success. Job Description: POSITION: Full-Time Academic Advisor (Academic Counselor): Academic Advising Center; Haverhill Campus; MCCC/MTA Unit Professional Position; 37.5 hours per week, Monday through Friday, 9:00am - 5:00pm; Pay Grade 5. SUMMARY: The Academic Counselor is responsible for providing programmatic and course guidance to new, returning, and transfer students. Employing holistic and proactive advising, the Academic Advisor will prepare students to make informed decisions regarding their academic path at NECC. To ensure that students are on track and persisting within a reasonable timeframe, the advisor will create academic plans using DegreeWorks and EAB Navigate. The Academic Advisor collaborates with other departments to participate in intervention retention strategies for students who are at risk of falling into academic jeopardy by reaching out to those who have been dropped or withdrawn from classes, have holds, or have been academically suspended. The Academic Advisor will work under the direction of the Associate Dean for Academic Success and Advising. RESPONSIBILITIES: *Specific duties for this position include: * Assist students as they progress through the registration process; using a case-management approach, provide outreach to new students who are eligible for advising and registration. * Provide information to students regarding academic programs, support services and registration for courses during one-on-one and group advising sessions. * Evaluate and process student high school and college transcripts for prerequisites and/or transfer credit. * Discuss Credit for Prior Learning options with new students (CLEP, Portfolio, Challenge Exams) based on transcripts or other experience. * Provide students who apply to NECC with information on the Mass Transfer Policy, including approved A2B Linked and Mapped Programs, additional transfer agreements as well as the Commonwealth Commitment Incentive Program under the Mass Transfer Policy, as well as UMass Community College Scholarship. * Assist students who receive military benefits in connecting with the Veteran's Coordinator. * Conduct advising sessions to encourage enrollment and registration of new and returning students and to assist in outreach and retention efforts as deemed appropriate. * Become an advising expert in an assigned division of the college: Liberal Arts, STEM, Business and Professional Studies, or Health Professions. * Participate in organized advising and registration events and advisor trainings. * Follow and implement the Academic Standards and Progress policy and procedures. Including monitoring and using interventions (making phone contact, in person meetings, email communications, etc.) for students who are not meeting the necessary requirements. * Assist in basic Student Financial Services conversations relevant to the admission and advising process such as payment information, FAFSA information, Academic Appeals, and the student's completion rate percentage when applicable. * Serve as a resource for faculty and staff regarding new student advising procedures. * Assist with the development and implementation of training workshops for faculty, staff and students. * Provide information about and refer students to appropriate campus resources, including, but not limited to, the PACE Program, the SOAR Program, Career Services, Tutoring Services, Academic Coaching, Center for Accessibility Resources and Services as needed. * Provide students with information, when appropriate, on community agencies as found on the NECC Student Support website and/or referring to the Community Referral Advisor, Coordinator of Community Referral, or through a Care and Concern Outreach Team form. * Assist at college-wide orientations and enrollment events. * Assist with projects and college-wide initiatives as assigned. * Use Banner, Degree Works, EAB Navigate, and other software, as applicable. * The Classification Specification is available at: Counselor - HB 1051.doc *PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: Requirements: MINIMUM QUALIFICATIONS: * Master's degree in education, counseling, human services or related field is required. * A minimum of three (3) years of experience involving college admissions, academic advisement, and/or career development or an equivalent combination of education, training, and experience. * Candidate must have strong interpersonal and communication skills. * Adaptability and flexibility are essential. * Ability to relate to and work well with a diverse population of students, faculty, and staff. * Experience working with and building relationships with faculty. * Have considerable knowledge of college regulations and policies pertaining to institutions of higher education (FERPA, academic standards, financial aid, placement testing, retention initiatives, etc.). * Working knowledge of PC applications and Banner Students Information Systems or related systems required. PREFERRED QUALIFICATIONS: * Bilingual (Spanish/English) * Experience working with and supporting a culturally diverse population EQUIVALENCY STATEMENT : Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position. BACKGROUND CHECK : Candidates will be required to pass a CORI and SORI check as a condition of employment. Additional Information: GRADE AND SALARY: Anticipated salary range is $73,412.00 to $78,115.00 (MCCC Pay Grade 5 with a master's degree) annually with complete fringe benefit package. Complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system. Official transcripts will be required at the time of hire. ANTICIPATED START DATE : ASAP Application Instructions: TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: * Cover Letter, describing your qualifications and/or how you may be best suited for the role * Resume/CV Review of applications will begin 5 business days from the posting date and will continue until the position is filled. Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors) DEADLINE: Open until filled /Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ [email protected]), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer./ /Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at:// *Job: Education *Organization: Northern Essex Comm College *Title: *Academic Advisor Location: Massachusetts-Haverhill - 100 Elliot Street Requisition ID: 2600012U

Posted 2026-02-15

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