Senior Director of Infrastructure Technology

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At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

The Senior Director of Infrastructure Technology shall be responsible for:

• Ensuring compliance with hospital/facility policies and procedures and Governmental/accreditation regulations.
• Developing and contributing to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards.
• Establishing credibility throughout the organization including the senior management team, directors, managers, physicians and clinicians regarding information systems technology architectures by providing informed leadership and service.
• Collaborating with the CIO, VP of Applications/Deputy CIO, CRIO, CMIO, and CISO, supporting the overall organizational vision/direction/strategy and the IT Strategic Plan.
• Champion opportunities to engage operational partners for the most effective use of technology investments, both in design/implementation as well as ongoing use. Embracing Agile methodologies to harness partnerships between IT and operational partners to engage collaboratively and collectively.
• Assessing and communicating risks associated with technology-related investments and purchases.
• Developing business case justifications and cost/benefit analyses for technology spending and initiatives.
• Assisting with defining the requirements for new technology implementations and communicates them to key business and clinical stakeholders.
• Reviewing hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale and evolving technologies.
• Defining and communicates corporate procedures, policies, standards and best practice for the organization for acquiring, implementing, and operating new and disrupting technologies.
• Approving, prioritizing, and controlling projects and the project portfolio as they relate to the selection, acquisition, development and installation of major under pinning technology.
• Participates in meetings, serves on committees and represents the department andhospital/facility in community outreach efforts as appropriate.
• Conducting research to remain up-to-date and knowledgeable in regard to industry trends and emerging technologies in anticipation of new business/clinical processes and system alterations.
• Analyzing and improves upon technology standards across the organization to maintain a technological and competitive edge within the market.
• Developing, tracking and controlling the technical services annual operating and capital budgets for purchasing, staffing, and operations.
• Supervising recruitment, development, retention and organization of all technical staff in accordance with BCH budgetary objectives and personnel policies.
• Ensuring continuous delivery of technical services through oversight of service level agreements with end-users and monitoring of systems, programs, and equipment performance.

In order to qualify you must have:

• A Bachelor's Degree and a minimum of 15 years of experience in IT, with 7 years in a management capacity in a large, complex healthcare organization or vendor is required. Master's Degree preferred.
• Knowledge and ability to work on large-scale complex projects that includes multiple strategic goals and multiple tactical tasks.
• Knowledge of process management and organizational analysis and methodologies with a focus on implementing information system technologies in a healthcare environment.
• Excellent knowledge of technology environments, including telecommunications, networks, systems programming, servers/storage, and desktops.
• Extensive knowledge of information systems, hardware platforms, enterprise software applications, and outsourced systems including Epic, PACS, M365, ERP Solutions, and other applications in the healthcare market.

Boston Children's Hospital offers competitive compensation and unmatched benefits.

Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.

Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Status Full-Time

Standard Hours per Week 40

Job Category Information Technology

Regular, Temporary, Per Diem Regular

Office/Site Location Boston