Security Officer Patrol Customer Assistance

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Customer Assistance in Boston, MA , you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Residential Patrol Officer with Allied Universal, you will monitor and patrol assigned areas throughout a residential location, helping to deter security-related incidents through a visible presence and routine patrols. You will support residents and guests with exceptional customer service and communication while contributing to a caring, agile team that values reliability, innovation, teamwork, and integrity.

Position Type: Part Time

Pay Rate: $23.28 / Hour

Job Schedule:

DayTimeSat04:00 PM - 12:00 AMSun04:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to residents, guests, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting concerns according to site guidelines.
• Conduct regular and random patrols throughout residential common areas, entry points, parking areas, and perimeter locations to help to deter unwanted activity and identify security-related concerns.
• Monitor access to the location by observing entrances and exits, verifying authorization when required, and reporting unusual activity and/or policy violations.
• Support daily residential operations by assisting with routine inquiries, communicating with property personnel, and following post orders related to after-hours activity, deliveries, and visitor interactions.

Minimum Requirements:

• Alarm panel experience is preferred.
• The ability to lift up to 20 lbs is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR/First Aid is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1634116