Registered Nurse

Job Description

Job Description

Description:

Primary Purpose of Position:

North Shore Community Health (NSCH) is an industry leader in exceptional community healthcare delivery. We have an opening for a Registered Nurse. Under the general direction of the Clinical Nurse Manager, the Registered Nurse will provide direct and indirect nursing care and patient education within the scope of their licensure. The nurse will help manage medication refills and address any other relevant needs of patients in person and over the phone. They will also provide triage/assessment of patients on the phone and in person in partnership with the triage nurse team. The Registered Nurse must cooperate with the site supervisor, medical director, and other health center team members to foster a safe, effective, positive work environment. As a team member at our health center, you will work with racially, ethnically, and culturally diverse staff, so being culturally competent is required.

The Organization

North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides:

• Comprehensive primary care.
• Dental services.
• Behavioral health care.
• Care management.
• Pharmacy services.
• Substance abuse disorder treatment.
• Nurse care management.
• Insurance enrollment assistance.

NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services.

As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits.

We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.

Mission

North Shore Community Health’s mission is to build healthy communities by providing exceptional care to all.

Vision

Healthy People | Vibrant Communities

Values

Accountability

We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes–acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do.

Integrity

Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement.

Empathy

Empathy is a deep appreciation for another’s situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients.

Courage

We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one’s behaviors, actions, and thoughts beyond one’s comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy.

Respect

NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork.

Commitment

NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values.

EEO Statement:

We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Essential Functions:

· Assesses an individual’s basic health status and related patient care needs for patients who call the clinic or who present for scheduled or unscheduled care

· Analyzes and interprets data and makes informed judgments related to patient care

· Evaluates outcomes of basic nursing interventions and initiate changes in care plans

· Collaborates and communicates with primary care providers and other care team members to ensure quality and continuity of care, including participation in huddles to help ensure a smooth workday and maximize time with patients in the clinic.

· Reviews refill requests from pharmacy and patients based on medication refill protocol; reconciles patient medication lists and attaches pertinent information necessary for the provider to authorize the refill

· Administers immunizations and medications and performs other procedures as needed, including but not limited to EKGs, suture removals, wound dressing changes, ear irrigations, PPD application and interpretation, and blood pressure checks

· Maintains accurate and timely documentation of all nursing care and patient communication, including phone notes, nursing visit notes, and immunization or medication administration documentation

· Completes patient forms to the furthest extent possible when needed within the scope of nursing practice, including prior authorization forms

· Provides health education to individuals and families to further patient self- management and self-empowerment and to help patients maintain/sustain an optimal level of health

· Communicates with members of the patient’s care team outside of the health center as needed, for instance, with specialists or visiting nurses, to help with the coordination of care

· Manages vaccination supply and ordering, including proper vaccination storage and handling

· Uses information about data trends for self-directed learning and performance improvement

· Provides coverage at other NSCH clinical sites or call centers as needed

· Performing additional duties to fulfill NSCH's mission as assigned

• College Degree from an accredited school of nursing, current license to practice as an RN in the Commonwealth of Massachusetts

• Current CPR certification

• Ability to function effectively both as a leader and a member of a team, as well as a proven ability to work independently

• Ability to work in a culturally diverse environment

• Excellent communication and interpersonal skills

• Approaches work with an eye for problem-solving and with a positive attitude

• Maintains a high level of customer service with both patients and coworkers

• Possesses strong critical thinking skills and can prioritize and address many competing demands

• Must recognize and respond quickly to patient and/or unit condition changes

• Preference will be given to bilingual/bicultural individuals who can speak Spanish and/or Portuguese

• Experience with and proficiency in the use of electronic health records and strong computer skills required

• Sensitivity/skill in working with patients with complex medical, psychosocial, and socioeconomic circumstances, such as patients with significant mental illness, homelessness, poverty, and substance use disorders

• The ability to travel to other NSCH sites for meetings and periodic clinical coverage is required. Some evening and Saturday hours are required

• Completion of NSCH-required Compliance Training before the deadline

As a health center, NSCH expects all employees to receive all required vaccinations and health screenings yearly. Moreover, as a condition of employment, all employees are expected to be vaccinated against COVID-19, including providing proof of having received the COVID­19 vaccine, unless a religious or medical exception is granted. All prospective employees must be vaccinated before their first day of employment, and proof of vaccination record must be provided with pre­hire paperwork. To request an accommodation from the vaccine requirement or if you have any questions about this mandate, please get in touch with the Human Resources Department at [email protected]

North Shore Community Health is dedicated to building a diverse workforce. Are you excited about this role but feel that your experience does not align perfectly with every requirement in the job description? We encourage you to apply! Your skills may be suited for this or other roles here at North Shore Community Health.

Living on the North Shore

With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England’s Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and a thriving cultural scene.

For Information, Please Contact:

Talent Acquisition Department

North Shore Community Health

[email protected]