Upskilling Navigator (930539)

Job Description

Job Description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

- Maintains knowledge of and engage training partners

- Develops expertise on training providers in region, including: Key programs, Prerequisites, Training cycles

- Solicits feedback from training providers regarding ideal applicants and success of past referrals Coordinates with Market Makers on all the above

- Connects existing customers to training opportunities and build marketing campaign

- Utilizes data to recruit customers Meets with and assess needs of customers, including: Career aspirations, current skill level and future training needs, personal preferences

- Assesses customer's fit with training programs to ensure enrollment readiness Works with customers to identify potential training programs

- Supports customers' application(s) by answering basic questions and making direct connections to training partner(s) as needed

- Assists customers in navigating resources

- Refers customers to support services before and after training enrollment to ensure access to support programs (mentorship, housing, childcare vouchers, etc.)

- Checks in at least once with enrolled customers to promote persistence

- Provides customers post-placement support for programs

- Engages internal stakeholders for technical assistance and sharing best practices

- Other duties as assigned

- Bachelor's degree in related field with two-years' experience and/or training involving career counseling, case management, recruitment, or counseling, or an equivalent combination of education, training, and experience

- System knowledge and knowledge of regional employment trends

- Proficient in MS Office Suit, including Excel, Word, and Outlook and have general office skills Strong organizational, interpersonal, and communication skills

- Ability to develop case plans, executing, addendum development, and understand the importance of providing excellent customer service

- Ability to provide attention to detail

- Passion to improve the life of others

- Self-motivated and flexible, team player

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.