Outlets Manager

Hyatt Hotels
Cambridge, MA
Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Outlet Manager oversees all food and beverage outlets within the hotel.

What You'll Do:
  • Responsible for short and long-term planning and the management of the hotel outlet operations in the front and back of the house
  • Develop and recommend the budget, concepts and objectives and manage within those approved plans
  • Implement and maintain food & beverage sales/marketing programs
  • Direct and oversee development of employees
  • Hire, train, empower, coach and counsel, performance and salary reviews
  • Direct the implementation of the payroll, reports, forecasts, inventory and budget for F&B outlet operations
  • Coordinate outlet operations with other hotel departments to ensure efficient guest service
  • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
  • Implement procedures to increase guest and employee satisfaction
  • Exercise quality control for both food and beverage
  • Maintain Hyatt standards of service and ensure their implementation
  • Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
  • Coach and counsel employees to reflect Hyatt service standards and procedures
**The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Chose Hyatt?

At Hyatt, your success matters. We offer:
  • Competitive Salary: $68,400.00 - $85,700.00
  • Health Benefits: Medical, dental, and vision insurance starting after just 30 days
  • Perks & Discounts:
    • Free and discounted room nights
    • Friends & family rates at Hyatt properties
    • Discounts on food and beverage
    • Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
  • Work-Life Balance: Paid time off, including new child leave
  • Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
  • Growth Opportunities: Tuition reimbursement and robust training programs
  • Everyday Conveniences: Meal credit for employees
Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you'll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STARâ„¢ Accreditation, TripAdvisor's Travelers' Choice Award, and recognition as a 2024 Healthiest Maryland Business - Standout.

Qualifications

  • Demonstrated ability to effectively interact with people
  • 4 years or more of progressive hotel F&B management experience (preferably with Hyatt)
  • Service oriented style with professional presentations skills
  • Proven leadership skills
  • Hotel/Hospitality degree an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills
  • Experience in implementing new food & beverage concepts
  • Must be available to work flexible shifts including nights, weekends, and holidays.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Posted 2026-03-20

Recommended Jobs

Industry X- MES PAS-X Associate Manager

Logic
Boston, MA

MES MOM Associate Manager | Mid-Level | Full time Job No. R00317174 | Multiple Locations This role can sit anywhere in the US as long as it is near an Accenture Corporate Office We are: …

View Details
Posted 2026-03-12

Program Coordinator Economic Inclusion

Emerald Cities Collaborative Inc
Boston, MA

Job Description Job Description Benefits: ~401(k) ~ Dental insurance ~ Flexible schedule ~ Health insurance ~ Paid time off ~ Parental leave ~ Training & development ~ Vision insur…

View Details
Posted 2026-03-20

PCT/Nursing Assistant

Emerson Hospital
Concord, MA

PCT/Nursing Assistant Job Ref: 33980 Category: CNA & Nursing Assistant Location: 133 Old Road to Nine Acre Corner, Concord, MA 01742 Department: Wheeler 4 - Pedi Schedule: Part Time S…

View Details
Posted 2026-03-17

Security Team Specialist I - CONTINUOUS

State of Massachusetts Department of Public Health
Boston, MA

**This is an open and continuous posting for full-time (40 hours) positions on all shifts. The Lemuel Shattuck Hospital (LSH) is seeking a dedicated candidate for Security Team Specialist I. Se…

View Details
Posted 2026-03-21

Behavior Technician (BT)

A. Rose Pediatric Therapy Center
Fall River, MA

Behavior Technician (BT) POSITION SUMMARY: As a Behavior Technician (BT), you will use evidence-based therapy approaches following the guidelines of Applied Behavior Analysis (ABA) designed to…

View Details
Posted 2025-08-28

Behavior Technician

Adapt Transition Services
Chelmsford, MA

Part-time hours are available! Adapt Transition Services is a company focused on providing high-quality services for adolescents and young adults with ASD. We are particularly focused on improvin…

View Details
Posted 2026-01-20

Server

Faccia a Faccia
Boston, MA

Faccia a Faccia is looking to add Servers to their team. Servers who possess the ability to provide a warm, hospitable and safe experience for all guests and believe in the importance of teamwork. We…

View Details
Posted 2026-03-18

Security Administration/Visitor Control

General Dynamics Information Technology
Bedford, MA

Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the glob…

View Details
Posted 2026-02-09

OS RN

Brown University Health
Fall River, MA

SUMMARY: Reporting to the Nursing Director, the Operational Support RN, Non-Procedural coordinates resources support for the assigned units, while providing leadership and support to staff. Bro…

View Details
Posted 2026-03-09

GMP Cleaner, Full Time 3rd Shift

Cushman & Wakefield
Braintree, MA

Job Title GMP Cleaner, Full Time 3rd Shift Job Description Summary The GMP Cleaner is responsible for maintaining a clean and sanitized GMP (Good Manufacturing Practice) environment to contr…

View Details
Posted 2026-03-21