Account Representative

The Alpha Group, Inc.
Franklin, MA

An ever-growing company is currently seeking an Account Representative for a full-time temporary to permanent position in Franklin, MA.

Responsibilities of Account Representative:

-Inform customers on products and services provided and provide quotes

-Resolve problems with products in an efficient manner

-Process orders received through the computer or over the phone

-Enter and maintain customer accounts and other relevant data in computer system

-Close sales and create and pull related reports

-Order supplies for promotional items, office, and breakroom

-Responsible for registering sales personnel for trade shows

-Assist with advertisements and website maintenance

-Perform other related tasks as assigned

Requirements of Account Representative:

-Minimum High School Diploma or GED

-At least 13 years customer service experience in person and over phone

-13-15 years of order entry experience

-Strong computer skills including Microsoft Office, SAP experience preferred

-Excellent written and verbal communication skills

-Great attention to detail and organizational skills

-Ability to multi-task

-Good interpersonal skills

Hours: 8:00am-4:30pm Monday-Friday

Pay Rate: $30.65/ hr

FOR MORE INFORMATION:

Contact Jessica Kegler

508-285-8500 ext 102

[email protected]

Feel Free to Text us too 508-285-8500

Apply Today for Immediate Consideration using our fully online and automated application process!

Pay: $30.65 per hour

Benefits:

  • 401(k)
  • Paid time off

Experience:

  • SAP or another ERP System: 5 years (Preferred)

Work Location: In person

Posted 2026-05-09

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