Commercial Partner Account Manager

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

At Klaviyo, the partnerships team prides itself on being marketing and product experts. As a Commercial Partner Account Manager, you will own a book of active partners within our Commercial ecosystem — driving revenue growth, deepening relationships, and identifying new opportunities for Klaviyo and its partners to win together.

This role is ideal for an Account Executive or someone coming from a sales forward Partner role looking to apply their sales expertise in a high-impact, strategic capacity. You will leverage strong consultative and deal-making skills to understand your partners' business models and growth strategies, identifying ways Klaviyo can help them — and their clients — grow.

In this role, you are responsible for building and managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from competing solutions, managing business development opportunities (including co-selling) with your partners, and coaching your partners on how to grow their business and profitability with Klaviyo.

How You'll Make a Difference

• Own a portfolio of active partners as a trusted advisor, cultivating relationships with key leaders and decision makers — with a focus on those managing front-line teams working with Klaviyo.
• Drive partner revenue growth by identifying expansion opportunities and encouraging progression through tiers within our partner program.
• Develop a deep understanding of each partner's organizational structure and business goals, and build a long-term strategy to help them meet those goals alongside Klaviyo.
• Carry and exceed revenue-focused goals at the individual level.
• Collaborate with a highly driven team to ensure success in attaining company-wide goals and initiatives, while maintaining focus on revenue production.
• Bring creative thinking, strategies, and ideas to advance Klaviyo's values, culture, and vision for the future.

Who You Are

• A relationship builder with a hunter mentality — you know how to open doors and keep them open
• Experienced in account executive, partnerships, and/or sales roles
• Thoughtful, engaging, and energetic
• Deeply curious about your partners' and customers' businesses
• Comfortable operating independently and collaboratively within a team
• Confident presenting to large groups and positioning yourself as a thought leader
• Proactive in soliciting and acting on feedback from customers, partners, and peers
• Excited to contribute to and have an impact at a rapidly growing public company
• Positive, with excellent written and verbal communication skills
• 3–5 years of SaaS account management, account executive, partner, and/or sales experience
• Collaborative partner to Sales, Enablement, CS, Marketing, and Product — helping solutions partners understand and leverage new Klaviyo platform enhancements

#LI-Hybrid #LI-CR1 #LI-Boston

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice .

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.