Software engineer - customer services

Job Description

The Program: Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions. We are hiring bachelor's and master's interns and graduates with a diverse set of skills and experiences to work in and across multiple teams within Customer Success Services organization. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact.

As part of the Oracle Customer Success Services team, you will be working with members of the international network of experts, and will contribute to global technology driven initiatives and innovation programs for continuous service improvements.

Career Level - IC0

Intern Role for current Bachelor level students - Must be enrolled in a university prior to and post internship.

Target Internship Duration: May-Aug 2026 or June-Sept 2026

Responsibilities

What You'll Do:

• The Customer Success Services (CSS) is a unit within Oracle's Customer Service Organization that enables long term advanced support relationships with many of Oracle's largest customers.

• Click here ( for more information about CSS

• Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.

Gain invaluable experience in what it is like to work at a leading global hardware and software systems innovator - Oracle. Your colleagues are industry experts and knowledgeable veterans. Your contributions will enhance real Oracle products and services. By the end of your internship you will be connected to a powerful network of professionals, managers, and executives.

To be considered for this Software Engineer internship in the Customer Success Services organization, you must possess the Objective Minimum Qualifications (OMQs) below. Please ensure that your application clearly indicates that you meet these OMQs , either on your resume and/or by uploading additional documents such as a transcript.

• Must be enrolled in a Bachelor's degree program in Computer Science or an equivalent science/engineering field during the 2025-2026 school year.

• Have completed at least your sophomore year toward your undergraduate degree, or higher, by summer 2026.

• Reside in the United States and/or attend a university in the US.

• Able to obtain work authorization in the US in 2026.

• Are proficient (e.g., can complete coding projects without any assistance) in two or more of the following computer languages:

• Java, JavaScript, Python, SQL, NoSQL, YAML, Go, or similar object oriented or functional programming languages.

• Have academic coursework, completed projects, prior internship and/or research experience or equivalent in at least three of the following areas:

• Algorithms, Machine Learning, Compilers, Computer Architecture, Data Mining, High Performance Computing, Distributed Systems, Data Structures, Natural Language Processing, Artificial Intelligence, Object Oriented Design, Network Security, Big Data, Web/Mobile Technologies, Operating Systems, Database Systems, Cloud Computing, Parallel Programming, Compilers, High performance Computing.

• Have proven experience (internships, projects, coursework) working on at least two of the following areas:

• Linux Operating Systems

• Web Services

• Cloud Platforms such as Oracle Cloud, AWS or GCP

• Scrum & Agile Methodologies

• Strong communication skills and the ability to collaborate effectively.

• Basic knowledge of database concepts (Optional).

• Basic understanding of cloud platforms and services and an eagerness to deepen your expertise (optional).

Preferred Qualifications:

• Minimum 3.0 GPA

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $18.17 to $34.62 per hour; from: $37,800 to $72,000 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC0

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.