Residential Mental Health Worker I - Walpole

The Department of Mental Health Community Transition Program is seeking a conscientious individual to fill the role of Mental Health Worker I, within a residential program in Walpole, MA.

Please note : This is a full time 40 hours per week position Second Shift 3:00 p.m. – 11:30 p.m. Days off are: Week 1: Sunday and Monday Week 2: Monday and Saturday

Employees in this position will be required to work mandatory overtime.

Duties and Responsibilities (these are a general summary and not all inclusive):

• Provide direct care services to clients by supervising & instructing activities of daily living including but not limited to personal care, community integration, & recreation/leisure to ensure daily needs, rehab needs & human rights of clients are met.
• Assist in development of client Individual Assessment Plans (IAPs) and complete progress notes and all related documentation.
• Supervise and/or assist clients in self-medication by following specific instructions concerning appropriate medication & in accordance with specific instructions by licensed medical personnel/Medical Administration Program (MAP) policies & procedures to make sure meds are properly maintained and administered.
• Maintain progress notes which may include daily reports, verbal and written inter-shift communication, daily/monthly/quarterly and annual reviews, evaluations and assessments to provide current & updated information on client’s rehabilitation progress.
• Assist in crisis intervention by identifying and evaluating situations, providing necessary interventions, notifying appropriate personnel & preparing documentation per established procedures to ensure human rights and safety standards are met.
• Provide effective Medication Administration Program (MAP), CPR and First Aid services by completing and maintaining required certifications and training per established policies & procedures in order to provide a safe and healthy environment for clients.
• Act as a professional role model by interacting with clients and staff in a respectful, positive, clear, proactive and consistent manner to ensure a therapeutic milieu.
• Help develop clients’ social, recreational and employment skills by being part of their interdisciplinary team and by implementation of rehab. goals and related activities, such as recreational and necessary community outings, seeking employment and participation in scheduled programming.
• Develop Activities of Daily Living (ADLs), nutritional assistance and independent community living by overseeing, instructing and assisting clients in such skill areas as menu planning, food and other shopping, meal preparation, daily hygiene and health routines, and other duties to prepare clients to live in a more independent setting.
• Assist in the general cleaning of the residence and residence grounds & provide training by demonstrating, modeling, assisting and performing household tasks to maintain a clean and safe residence.
• Aid clients in scheduling, monitoring and attending day rehab. and other appointments by providing guidance, necessary documentation, transportation, prompting and accompanying residents to aid clients in accessing appropriate & necessary services and resources.
• Attend ongoing related training and development as scheduled.

Required Qualifications:

• Ability to follow written and oral instructions.
• Capacity to perform basic mathematics.
• Proven ability to gather information through observing and questioning individuals.
• Talent for communicating effectively in oral expression, writing clearly and concisely and developing ideas in logical sequence.
• Skilled in interacting with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations.

Preferred Qualifications:

• Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.
• Given the population served, bilingual or multilingual fluency preferred.
• Psychiatric and acute care setting experience preferred.

Please note: In accordance with an agreement between the Commonwealth of Massachusetts, Department of Mental Health and AFSCME/Council 93, employees assigned to a work unit where the Medication Administration Program (MAP) is used are required to pass MAP certification within six (6) months of entering the position or three (3) examination opportunities, whichever comes first. Employees are required to maintain MAP certification as long as you are working in said program.

DMH Mission Statement:
The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit


Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines,
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form

For questions regarding this requisition, please contact Human Resources at (800) 510-4122, Option 4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.


MINIMUM ENTRANCE REQUIREMENTS: None.

Incumbents may be required to have a current and valid motor vehicle driver’s license at a class level specific to assignment.

Based on assignment: Incumbents are required upon successful completion of a training program to obtain and maintain one or more of the following certifications: Cardiopulmonary Resuscitation (CPR), first aid, and Medication Administration Program (MAP) certification.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Mental Health Worker I

Primary Location : United States-Massachusetts-Walpole-150 Pemberton Road

Job : Direct Care

Agency : Department of Mental Health

Schedule : Full-time

Shift : Day

Job Posting : Jan 21, 2026, 10:58:15 AM

Number of Openings : 1

Salary : 47,798.66 - 60,444.28 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : William Herbert [email protected] - 6173488473

Bargaining Unit : 02-AFSCME - Service/Institutional

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No