Server

Shy Bird
Cambridge, MA

Job Description

Job Description

About Shy Bird:

This position is located at Shy Bird Kendall Square . We are an aspirational and accessible neighborhood restaurant group, offering affordable and approachable food & beverage paired with sincere hospitality. We want to provide a meaningful employee experience that provides for all team members and offers professional growth for those who seek it. We firmly believe in the role of restaurants in strengthening communities and positively impacting the lives of our employees and guests.

Purpose of Position:

The Server role is, like Shy Bird, multi-faceted. By day, you could be behind the counter taking orders, running food, or helping to pack takeout. By night, you're running food, opening bottles of wine, and chatting table-side. You will be trained in our food, wine, spirits and beers, helping bring these programs to life for our guests. The description below is for a Server, but everyone works side-by-side at Shy Bird, so everybody needs to be cross-trained to support one another. Chefs run food and bus tables. Support team does dishes. Servers seat guests and stock plates. We all run chicken.

Responsibilities:

  • Greet all guests warmly and within time standards
  • Seek meaningful connection with guests in a fast-paced environment
  • Comprehensive knowledge of the food menus
  • Comprehensive knowledge of coffee, soft beverage, wine by the glass, beer and cocktails
  • Thoughtful meal composition and design on behalf of guests
  • Commitment to building knowledge of wine, beer and spirits
  • Help pre-bus, maintain and clean the bar and dining room during service
  • Assist with opening and closing restaurant duties and re-stocking
  • Support mise en place and preparation across Shy Bird

Keys to thriving at Shy Bird:

  • Reliable, Positive, Sense of Urgency
  • Seek connections and build community with colleagues and guests
  • Be curious about food, beverage, and hospitality
  • "All In, All Day"

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Posted 2025-07-26

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