Group Fitness Lead Instructor

Fitness Holdings - Crunch Fitness
East Longmeadow, MA

Job Description

Job Description

Position Summary
Reports to the Director of Group Fitness and supports the day-to-day operations of the Group Fitness program to deliver a consistent, on-brand member experience. Leads and supports instructors, maintains schedule quality and class coverage, and ensures administrative accuracy across systems.

Essential Functions
  • Model and uphold Crunch policies, procedures, and brand standards.
  • Serve as the primary local leader for the instructor team; build engagement, alignment, and accountability.
  • Support hiring and onboarding of instructors, including orientation to club operations and required learning modules.
  • Maintain instructor records (contact information, home club, skills, certifications, wage data) and required profiles in company systems.
  • Support schedule execution and class coverage, including substitutions, cancellations, and communication with club leadership and the GX Director.
  • Monitor participation and class quality, escalating concerns as needed.
  • Coach and correct performance issues in coordination with the GX Director and Human Resources.
  • Support administrative accuracy (attendance reconciliation, payroll readiness, and required documentation).
  • Maintain Group Fitness spaces and equipment standards; report facility/equipment issues and support inventory processes.
Qualifications
  • Current CPR certification required; must maintain active Group Fitness certification from a nationally accredited provider (or approved equivalent).
  • Experience teaching group fitness classes and supporting operational needs in a fitness environment.
  • Strong communication skills; able to respond promptly, follow through, and work effectively with club leadership and a distributed instructor team.
  • Comfortable using scheduling/HR and club systems (e.g., hiring platform, class management, scheduling, analytics).
Work Requirements
  • Regular weekly onsite club visits in addition to any classes taught.
  • Ability to work evenings/weekends as needed to support schedule coverage and events.
Compensation
  • $25/hour for administrative responsibilities (up to 5 hours per week, as scheduled).
Disclaimer
This job description summarizes typical duties and is not intended to be an exhaustive list. Responsibilities may change, and additional duties may be assigned.

Posted 2026-06-23

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