Business Development Representative

Business Development Representative

Caring Transitions of Westford – Marlborough helps seniors and their families navigate life’s changes with compassion and expertise. We offer a comprehensive selection of services tailored to meet the unique transition needs of each client. This covers downsizing, relocation, and estate liquidation services, including online auctions through our CTBids platform.

We are seeking a driven, relationship-focused Business Development Representative to connect with key referral partners and generate new opportunities to fuel our mission. This is a great opportunity to do great and feel great! If you desire to be an essential part of a business that serves others and are comfortable with a flexible schedule and local travel, please consider applying to join our team!

Job Description
The Business Development Representative is responsible for identifying, building, and nurturing relationships with referral partners to generate qualified leads and grow our business. This position involves strategic outreach, community engagement, and consistent follow-up, with a focus on senior living communities, realtors, estate attorneys, hospice providers, and other organizations that support seniors in transition.

Benefits

• 15-20 hours/week, $25-$35/hour based on experience + performance incentives
• Opportunity to make a meaningful difference in the lives of seniors and their families
• Be part of a supportive and encouraging professional team
• Feel connected with other people who value your work
• Enjoy a flexible schedule with local travel so you can balance your life and support your health and wellbeing
• Strong brand reputation

Responsibilities

Referral Partner Development & Outreach

• Identify, build, and maintain strong relationships with referral partners, including senior living communities, realtors, estate attorneys, hospice providers, and healthcare organizations
• Follow a consistent outreach plan to establish trust, raise awareness of our services, and generate qualified leads
• Maintain regular contact through a mix of in-person visits, calls, emails, networking events, and community engagement activities
• Represent the Caring Transitions brand professionally and positively at all times

Relationship Maintenance

• Provide regular updates to existing partners on client outcomes and service offerings
• Deliver thank-you cards, small appreciation gifts, and partner-related social media mentions
• Capture photos, quotes, and testimonials during visits for marketing content

Marketing & Event Engagement

• Deliver brochures, branded gifts, and lunches to referral partners
• Present at senior communities, realtor offices, and healthcare organizations
• Attend industry networking and volunteer events
• Join local coalitions, chambers of commerce, and senior service groups

Tracking & Reporting

• Maintain referral and lead tracking system with contact details, outreach history, and referral results
• Provide weekly or monthly activity reports to management

Qualifications and Skills

• A "coachable" professional who values the franchise system and is committed to following our established brand playbook.
• Comfortable in a growing business environment; you have the grit to solve problems independently.
• Self-motivated with a strong sense of urgency to hit deadlines and drive community impact.
• 2+ years in sales, marketing, or business development.
• Proficient with Google Suite, MS Office and highly comfortable adopting CRM, project management, and scheduling apps.
• Established connections and a proven track record within the local senior living and geriatric care community (Highly Desirable).
• Strong interpersonal and presentation skills for local networking and brand representation.
• Comfortable with local travel within and surrounding service area

Local candidates only
Following are the communities we serve: Marlborough, Framingham, Westford, Stow, Maynard, Hudson, Bolton, Acton, Boxborough, Berlin, Littleton, Harvard, Ayer