Senior ServiceNow Technical Consultant
Job Title: Senior ServiceNow Technical Consultant (CSM Certified)
Location: Fully Remote (U.S. Only)
Employment Type: Contract-to-Hire or Permanent
Citizenship Requirement: U.S. Citizenship
Our client, an elite ServiceNow partner, are hiring a Senior ServiceNow Technical Consultant with proven experience implementing Public Sector Digital Services (PSDS) and a CSM (Customer Service Management) certification. This role is fully remote and offers flexibility with contract-to-hire or permanent placement, depending on your preference.
Responsibilities
Lead and support end-to-end implementation of PSDS solutions in ServiceNow.
Customize and configure ServiceNow CSM modules to meet client requirements.
Collaborate with stakeholders to understand business needs and translate them into technical solutions.
Ensure best practices in ServiceNow development, deployment and support.
Provide ongoing enhancements, maintenance and support for existing implementations.
Skillset
U.S. Citizenship.
ServiceNow CSM Certification is required.
Experience with PSDS implementations.
6+ years of hands-on experience with ServiceNow development and configuration.
Strong understanding of ServiceNow architecture and integration patterns.
Excellent communication and documentation skills.
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