Patient Records & Intake Representative
What We Offer:
- Enhanced Benefits Package: Enjoy a comprehensive benefits package that includes discretionary paid time off to ensure a healthy work-life balance and a 401(k) plan with employer match.
- Professional Growth Environment: At MFM Health, we are committed to your professional development. We offer continuous opportunities for learning and career advancement in a supportive and collaborative environment.
- Greet and register patients with professionalism and compassion
- Collect, verify, and enter patient demographic, insurance, and medical information into the EMR system
- Manage incoming and outgoing medical records, ensuring accuracy, confidentiality, and compliance with HIPAA
- Process medical record requests from patients, providers, and third parties
- Support providers and clinical staff with accurate documentation and timely updates to patient charts
- Handle patient inquiries in person, by phone, or electronically with efficiency and care
- Collaborate with the front desk, clinical teams, and billing staff to ensure smooth workflows
- Perform other administrative and intake duties as assigned
Pay: $19 to $24 per hour
Qualifications:- High school diploma or equivalent required; associate’s degree preferred
- Previous medical office experience strongly preferred
- EMR experience preferred (Epic, Athena, eClinicalWorks, or similar systems)
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask, prioritize, and work effectively in a fast-paced environment
- Commitment to patient confidentiality and HIPAA compliance
- Competitive compensation and benefits package
- Health, dental, and vision insurance
- Paid time off and 401(k) with employer match
- Professional growth opportunities in a supportive, team-based environment
- The chance to be part of a practice whose mission is to Make Lives Meaningfully Better
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