Facilities Operations and Regulatory Coordinator
- Prepares complex administrative reports, presentations, statements, rosters, etc.
- Assists the Director with Joint Commission and other regulatory compliance, documentation, and other related regulatory duties. Supports all aspects of Environment of Care and Joint Commission standard compliance, including the document preparation and maintenance for survey. Participates in meetings and activities to support life safety documentation as required.
- Provides leadership of the Facilities Work order management system. Responsibilities will include overall design and configuration of the system, scheduling and coordinating all active work assignments to trades professionals, developing standard reporting packages that quantify department and individual performance, as well as sending out and calculating customer satisfaction survey responses.
- Interacts frequently with a wide variety of personnel including executives, medical staff and/or outsiders in a professional and efficient manner to obtain or relay information, arrange meetings, gather data, etc.
- Answers inquiries concerning departmental activities, operations, policies and procedures. Develops, maintains, revises recordkeeping and filing systems, and classifies, sorts and files, various correspondence, records and other documents.
- Responsible for the development of the department's scorecard reporting responsibilities; notifies manager of errors. Works with Purchasing and Accounts Payable investigating invoices and purchase orders. Supports the ordering of parts or services, the approval of department invoices for repairs and service, and maintains reports to track payments to vendors.
- Supports the Director in any and all efforts specifically around:
- Environment, Health and Safety audits, corrective action plans and training schedules
- Identifying Environment of Care improvement opportunities, developing and executing corrective action plans (as appropriate) and developing and scheduling specific training initiatives
- Space planning and project coordination initiatives
- Provides administrative support to projects of high importance to the Director.
- Bachelor's degree required, or will accept evidence of continuous matriculation, with bachelor's degree completion within four (4) years.
- Work requires a minimum of three (3) years' experience providing an increasingly responsible range of duties and authority.
- Experience and judgment to plan and accomplish goals; strong computer skills including the use of Microsoft Office applications; knowledge of Time and Attendance and Ordering systems preferred, robust interpersonal, leadership, organizational, and decision-making skills, as well as strong team player. Experience in Lean or Six Sigma performance Improvement initiatives preferred.
- Keen understanding of HIPAA rules and regulations. Demonstrates expertise in a variety of healthcare concepts, practices, and procedures. Professional, respectful and compassionate demeanor.
- Requires working in a normal office environment. Requires regular use of a computer or similar device, electronic equipment, etc. Minor lifting between 11-24 lbs., carrying 11-24 lbs. and/or pushing 35-50 lbs.
- Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
- Must possess the ability to comply with Trinity Health policies and procedures.
- Full-Time, 40 Hours- Day Shift
- Our Mission and Core Values
- Career growth and advancement potential
- Award-winning Patient Access Department
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