Manager

Sanctuary Medicinals in Gardner, MA is looking for a manager to join our team. We are located on 16 Pearson BLVD. Our ideal candidate is attentive, ambitious, and hard-working. The Manager on Duty is a key player in ensuring the store operates in compliance with the State of Massachusetts Regulations. Managers are a positive representative of Sanctuary’s commitment to serve our community and are passionate about creating a positive retail cannabis experience for all who come to our shops. This includes facilitating a smooth and efficient customer experience and effective shift management of the team to deliver on that experience.

Responsibilities

• Responsible for the daily operations and oversight of internal audits, cash management, inventory management and overall regulatory compliance of the dispensary
• Ensure compliance with all state and local regulations, Sanctuary’s policies and procedures
• Organizing workflow and ensuring that employees understand their duties or delegated tasks
• Monitoring employee productivity and providing constructive feedback and coaching
• Set goals for performance and deadlines in ways that comply with Sanctuary’s plans and vision and communicate them to the staff
• Pass on information from upper management to employees and vice versa
• Works with staff while leading by example to increase efficiency, accuracy, and product knowledge
• Receive complaints and resolve problems in a professional manner
• Train new employees
• Upholds company standards for merchandise and presentation and ensures menu availability is current
• Motivate and direct floor staff in a high volume, fast paced work environment
• Ensure safety and satisfaction for all customers and patients
• Oversee inventory and cash operations
• Open and close the store in conjunction with Sanctuary policies and procedures
• Other tasks that are delegated by the General Manager

Qualifications

• Excellent communication skills both orally and written
• Ability to deal with problems and resolve quickly in a professional manner
• Performs well under pressure and in a fast-paced environment
• Flexible schedule. Nights, weekends and holiday availability required.
• Ability to multi-task while staying organized
• Leadership skills
• Keen sense of urgency
• Ability to motivate a large team

We are looking forward to reading your application.

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