Site Director (Program Manager VI) - DMH Taunton/Attleboro Site Office

The Department of Mental Health's Southeast Area is seeking a dynamic individual to provide site leadership and direction for the Taunton/Attleboro Site. Includes oversight of day-to-day operations of the Site Office, Case Management activities, and the Area OnGrounds Residential Program. Manages contracts for Adult Community Clinical Services, Clubhouse Services, and Program For Assertive Community Treatment. Gives fiscal oversight to the State Operated OnGrounds Program. Works to meet the needs of the clients within budgets and State and Department Regulations and rules. Provides clinical consultation and oversight of community programs, including risk management. Works to ensure that all services are trauma informed and support hope, healing and recovery to the fullest extent possible. Works closely with acute and continuing care inpatient facilities to facilitate discharge to community services offering the least restrictive and most clinically appropriate services available. Assures the accurate and timely reporting of incidents, critical incidents, and complaints as they occur, facilitates clinical and risk consultations when needed, and implements recommendations and/or corrective action plans as required. Supports the Taunton/Attleboro Site Advisory Board and Human Rights Committee. Maintains effective partnerships with other state agencies as well as other community organizations and local government. Supports outreach activities to further community awareness of mental health services.

Please Note: This is a full-time, 40-hour position. The schedule is Monday - Friday, 8:30 am -5:00 pm days off are Saturday and Sunday. This position participates on an on-call rotation.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

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  Provide Site Leadership and direction for the Taunton/Attleboro Site. Includes oversight of day-to-day operations of the site office, Case Management activities, and Residential Services.

• Provide oversight and support to contracted services – ACCS, PACT, and Clubhouse.

• Support DMH Community First initiative with census management by facilitating the movement of clients to less restrictive level of care in the community.

• Monitor and Facilitate movement to, within, and out of community programs and track trend data.

• Ensure Recovery Oriented and Person centered/Family driven Services which expand access to care, deliver quality treatment and improve outcomes while providing opportunities for increasing self-sufficiency.

• Manage improvement of utilization of community services and contract management using data driven processes.

• Manage and assess the quality of care and manage risk by monitoring incidents, critical incidents, and complaints using data driven processes.

Preferred Qualifications:

• Exceptional clinical skills including differential diagnostic understanding, adult/family systems and the capacity to match client needs to services.
• Experience and knowledge with applicable state requirements.
• Familiarity with the principles and practices of human resource management including behavioral techniques, planning, forecasting, and organizational development.
• Demonstrated ability to supervise staff including performance appraisal, employee coaching/training/development, and performance management.
• Strategic thinker who is visionary, innovative, creative, and willing to take appropriate risk.
• Ability to work with multidisciplinary teams, maintaining working relationships with other internal staff and external contacts.
• Strong budgetary skills with the ability to work well with outside companies/agencies and the capacity to develop accurate RFR’s and RFP’s as well as supervise the bidding process.
• Tact, diplomacy, and composure needed for interaction with contractors, vendors, and facility staff.
• Thoroughness, independence, and excellent written and oral communication skills with proficient usage of Microsoft Office products including Word, Excel, and Outlook.
• Master's degree or higher in Social Work, Psychology or a related field.
• Independent Professional licensure in a health care related field
• Given the population served, bilingual or multilingual fluency.

About the Taunton/Attleboro Site Office:

Taunton/Attleboro Site Office provides case management services to adults and monitors contracted services. On Grounds Program is part of the Taunton/Attleboro Site that transitions clients from an inpatient setting to a more independent community living setting. The Program is staffed 24 hours a day/7 day a week. In all we always aspire to create an environment which promotes growth and independence for patients, families, and employees alike.

Learn more about our important work: Southeast Area | Mass.gov

DMH Vision and Mission:

The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities.

Pre-Hire Process:

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form .

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800-510-4122, Option 4.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Program Manager VI

Primary Location : United States-Massachusetts-Taunton-60 Hodges Avenue

Job : Community and Social Services

Agency : Department of Mental Health

Schedule : Full-time

Shift : Day

Job Posting : Feb 4, 2026, 9:59:12 AM

Number of Openings : 1

Salary : 92,644.84 - 142,610.92 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : William Herbert; [email protected] - 6173488473

Bargaining Unit : M99-Managers (EXE)

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : Yes