Senior Quality Assurance Analyst (Sr.QAA)

Job Description

A large public-sector healthcare organization is seeking a highly motivated Senior Quality Assurance Analyst (Sr. QAA) to join its Eligibility Systems Team supporting a major health benefits modernization initiative. This organization administers public health insurance programs that provide members with access to essential healthcare services, including physician visits, prescriptions, hospital care, and other critical medical services.

The organization is executing a strategic initiative to modernize and streamline eligibility and enrollment processes across multiple public health insurance programs. This effort will consolidate eligibility and enrollment workflows for different member populations into a unified, modernized platform. The initiative includes transitioning legacy mainframe systems to a modular, cloud-based architecture hosted on AWS, creating a single point of access for individuals and families applying for public health insurance benefits.

The Senior Quality Assurance Analyst will support testing activities for the current eligibility systems, integrated services, and the cloud rehosting of a legacy mainframe application as part of this modernization effort. The analyst will design and execute manual and automated test cases, perform requirements analysis, develop testing metrics and reports, and ensure software quality and compliance. This role works closely with the Test Manager to oversee daily test execution, defect tracking, reporting, and facilitation of daily status calls.

This position follows a hybrid work model. Candidates must be available to onboard and work onsite as requested and are expected to attend final-round interviews onsite. The primary office location is Quincy, Massachusetts.

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:

• Conduct a thorough analysis to comprehensively understand business requirements documentation residing on the Mainframe and Web enterprise systems.

• Participate in JAD sessions and technical walkthroughs as required and contribute to sorting out details as needed.

• Conduct GAP analysis to identify deficiencies or shortcomings in functional and business rules requirements and testing approaches.

• Design functional and regression test cases on an ongoing basis, supporting frequent and rapid changes.

• Execute defined test cases in compliance with MA21 standards to ensure confidence in functional releases.

• Identify and report deficiencies or defects, adhering to escalation processes to ensure accountability and issue resolutions.

• Participate in defect triage meetings and stand-up calls with the business as required. Provide updated information on defects and route cause analysis.

• Analyze and triage defects and participate in triage meetings providing information on defects and root cause analysis.

• Develop clear and concise write-ups of all test documents (test plan, test case results, test case summary) after each release.

• Attend required project or management meetings.

• Provide support on ad-hoc requests as needed.

• Deliver high-quality projects on time according to project schedules, including budgetary and time constraints.

• Comply with MassHealth's Procedures under SQA's IT Standard Operating Practices and Procedures, including, but not limited to, Methodology, Templates, and Tools, i.e., MA21 Mainframe, MassForge, Jira, and SharePoint.

• Deliver clear and concise communications via emails and MS Teams (chats/meetings).

Duration: 6 month contract - Possibility for extensions, full time employment.

Compensation: $40/hr to $42/hr.

Exact compensation may vary based on several factors, including location, skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Required Skills:

• Fundamental Cloud knowledge, AWS, Azure.

• Broad knowledge of testing approaches and techniques for certifying software acceptance.

• Demonstrated ability to work independently and within project teams, providing relevant system analysis services.

• Highly analytical skills and the ability to independently analyze test results. Confidence in making decisions and recommendations.

• Experienced in reviewing the work of business analysts and subject matter experts, ensuring well-defined requirements contribute to defined functional use cases.

• Strong troubleshooting and problem-solving skills.

• Excellent verbal and written communication skills.

• Demonstrated ability to work independently and within project teams, providing relevant system analysis services.

• Strong MS Office skills, including MS Project.

• Experience working with JIRA or similar management tracking tools. Preferred Skills:

· AWS Certifications.

· Proven track record working on IBM Mainframes.

· Experience working with Selenium.

· Experience with automation and executing automated test cases.

Education and Certifications:

• Bachelor's degree or higher in Computer Science, University degree, or equivalent experience.

• Five years of experience in black-box, white-box, functional, smoke, and regression testing.

• Prior experience in healthcare or government setting desired.