Solution Services Architect/Consultant Intern

Job Description

As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation, expertise and cutting-edge technologies. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to innovative technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, craft technical services that are tailored to Oracle Cloud.

Responsibilities

What You Will Do:

• Participate in a training and mentoring program to develop technical architect skills and capabilities

• Engage in learning activities and gain exposure to areas of the business that are foundational to customer success and service

• Work with a team of Solution Services Architect interns to collaborate and build foundational technical skills surrounding Oracle Cloud technology

• Gain exposure to the portfolio of Customer Success Services offerings and understand the key architecture components to the successful solution of cloud services

• Present to other Solution Architect interns, mentors, and management on topics to gain experience and improve presentation positioning and skills

• Have an opportunity to understand escalation processes as it relates to delivering the Customer Success Services portfolio of services in a sales and technical sales environment

What's In It For You:

• Shadowing, mentoring, and training with our experienced team of Solution Services Architects and Customer Success Services professionals

• Exposure to customer satisfaction and success principles in a fast-paced environment

• Opportunities to collaborate with other interns and attend internal and external meetings (some will be virtual)

• Learning and gaining hands on experience about Artificial Intelligence (AI) and how it enables Oracle Technologies

Responsibilities

Minimum Qualifications

What You Will Bring:

• Working toward BS degree in engineering or equivalent experience

• Minimum 3.3 GPA preferred; candidates entering their final year of studies in the fall academic year preferred.

• Initiative-taking self-starter capable of working independently and in a team setting

• Exceptional professionalism and work ethic

• Strong written and verbal communications

• Ability to learn quickly and adapt to changing job duties and deadlines.

• Possess effective communication, customer management/engagement, project management skills.

• Ability to work cross-function and manage multiple projects/tasks simultaneously.

• Demonstrate competency of interpersonal skills, team leadership, business acumen, relationship building

• Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

University students. Preapproval from HR required.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.