Property Manager

Kforce's client, a highly successful real estate development company located in Boston, MA is in search of an experienced Property Manager. Summary: The Property Manager (PM) provides property management support, handling tenant inquiries, project coordination for all tenant events, assisting the Senior Property Manager with a variety of tasks, and providing superior customer service to our clients (owners, lenders, and tenants). The PM is the face of the company to our tenants and provides them with a seamless, engaging, and compelling customer experience that increases tenant retention and drives property and overall portfolio value. Responsibilities: Tenant Relations & Leasing Support:

• Manage and support the tenants in the portfolio by proactively anticipating the needs, expectations, and obligations according to the tenant lease terms
• Work cross functionally with all teams to support our tenants including, but not limited to, prioritizing, and responding to tenant work order requests, complaints, or concerns and coordinating timely responses
• Stay abreast of tenant space needs, and updates or changes to the space, and potential for early termination notifications

• Engage tenants and maintain positive relationships with tenants through various communication activities such as: the creation of new tenant welcome packages, social media channels, quarterly tenant newsletters, and community event information
• Monitor and track major tenant milestones to engage, and connect with, the tenant to drive retention

• Perform financial functions such as aiding in the preparation of budgets, invoice review and approval, accruals, reforecast and reporting budget variances, and executing accurate and timely tenant billing
• Bachelor's degree preferred; Equivalent experience considered
• 4+ years of experience in property management, project management, executive support, or administrative roles; Commercial real estate or professional services industry preferred
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); Experience with commercial real estate software (Yardi, Salesforce, etc. a plus)
• Resourceful problem-solver with a proactive, hands-on approach