Case Worker | Level-Up

Gandara Mental Health Center, Inc.
Holyoke, MA

Job Description

Job Description

Why Work for Gandara :

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

  • Retirement Plan 403(b)
  • Health, Dental, Vision, Pet and Life Insurance
  • Paid vacations
  • Paid holidays
  • 8 discretionary days
  • Mileage Reimbursement

Salary:

  • Hourly Rate | $21.50

Additional Benefits:

  • Career Growth Opportunities
  • Culturally Diverse population
  • Clinical Licensing Support

Job Title: Case Worker | Level-Up

Work Location: Springfield, Ma.

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

The Supportive Housing Case Worker provides on-going case management services to individuals and families in recovery from substance use disorder. These services are provided either in the office, participants home, or/and in the community to support recovery and housing stability.

Duties and Responsibilities:

  • Establish positive professional working relationships with individuals assessed and served.
  • Provide and coordinate support to maintain housing stability.
  • Provide case management services, including intakes and assessments.
  • Assess and facilitate access to mainstream benefits (SSI, SSDI, SNAP, TANF).
  • Provide linkages to community resources that increase opportunities for economic independence.
  • Teach necessary skills such as transportation, budgeting, etc, that enable independent functioning as needed.
  • Provide training on activities of daily living and life skills, including but not limited to financial literacy, budgeting, nutrition, and parenting skills to individuals in a group setting.
  • Provide advocacy and teach self-advocacy in accessing needed services.
  • Work with participants to create and achieve smart goals with an individual service plan.
  • Completes all required reports and tracking tools for participants, funding sources, and the agency.
  • Ability and willingness to drive agency vehicle if needed.
  • Respond to after-hours work-related phone calls and emergencies.
  • Perform other tasks as determined by the Manager of Supportive Housing Services or other Department/Agency administrators.
  • Seeks and uses management staff for training and supervision.
  • Seeks and attends community trainings to strengthen skills and knowledge.
  • Attends Agency and Department required meetings and trainings.
  • Sensitivity to, and respect for, the diverse world views and different communication styles of individuals of diverse ethnic, linguistic and/or cultures which nurture and shape an organization that celebrates and promotes diversity in its workforce.
  • Highly effective and well-honed verbal and written communication and presentation skills in English; interpersonal skills necessary to persuade and guide both peers and other Agency staff regarding operational matters.

Minimum Qualifications:

  • Ability to deal with diverse populations.
  • Good typing/computer skills.
  • Lived experience preferred.
  • Must have valid driver’s license and willing to use own vehicle to transport clients
  • Bi-Lingual / Bi-Cultural applicants encouraged to apply.
  • Commitment to racial equity and inclusive practices.
  • Knowledge of community resources and services
  • Ability to provide client-centered services

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Posted 2026-05-29

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