Electronic Record Analyst & MD Liaison - Health Information Management

Cambridge Health Alliance
Everett, MA

Requisition Number: 10170

Pay Range: $20.40 - $33.97 per hour

Location: CHA Everett Hospital

Work Days: Monday- Friday 8:30-5:00

Category: Clerical and Administrative Support

Department: Health Information Management

Job Type: Full time

Work Shift: Day

Hours/Week: 40.00

Union Name: SEIU

The Health Information Management (HIM) & Privacy Department at Cambridge Health Alliance is responsible for ensuring the integrity, accuracy, and confidentiality of patient health records across all CHA sites. The department oversees medical record management, regulatory compliance, and privacy practices in line with federal and state laws. The team supports quality improvement, facilitates collaboration across departments, and ensures proper staff training and accountability to uphold CHA’s standards for patient information security and service excellence.

The Electronic Record Analyst and Physician Liaison position is responsible for coordinating the physician incomplete medical record process for CHA network records. The majority of functions will occur in the electronic health information record and other related IT environments. The position requires utilization of a network document management dashboard to maintain documentation completeness and compliance in accordance with approved hospital’s bylaws, medical staff rules and regulations and other hospital policies. The position is responsible for assisting members of the Medical and Allied Health Staff whenever necessary to ensure timely completion of identified deficiencies. The position will also be responsible for the timely notification to providers of pending records that need completion, identifying those providers who will be suspended and notifying appropriate hospital personnel/departments of physician suspension.

Qualifications:

Successful completion of anatomy and physiology and medical terminology courses.

Preference given to candidates interested in HIM as evidenced by enrollment in a RHIT, or RHIA program.

3 years or more clerical experience with a minimum of 1 year working as a clerk/analyst or physician liaison within a Health Information/Medical Record Department.

Working knowledge of regulatory requirements related to documentation completion (DPH, and Joint Commission).

Demonstrated experience with inpatient and outpatient medical record analysis and processing strongly preferred.

Proficient in using computer applications and navigating various software systems.

Experience with Epic preferred

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Posted 2025-11-27

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