General Manager

Join the Pak as a General Manager

Location: Fall River, MA
Schedule: Full Time

FLSA Status:  Exempt

Reports To:  Director of Operations

Who We Are

At FreezPak Logistics , we’re a family-owned leader in cold storage and logistics, dedicated to delivering excellence in the warehousing, distribution, and management of perishable goods. Our mission is to ensure the highest standards of service, safety, and efficiency for our clients.

With our state-of-the-art facilities and dynamic, innovative environment, we handle temperature-sensitive products with precision and care. Despite our rapid growth, we maintain a team-first culture rooted in trust, respect, and integrity.

When you join the Pak, you’re not just starting a job - you’re becoming part of a team that values your contributions, invests in your future, and empowers you to grow with us.

Why Join the Pak?

• Grow With Us - Be part of a company experiencing exponential growth with career advancement opportunities.
• Family Culture - Work in a supportive, team-driven environment where everyone matters.
• Innovation & Excellence - We lead the industry with forward-thinking solutions and operational excellence.
• Meaningful Impact - Help keep America’s food supply safe and moving every day.

About the Role

We are seeking a highly motivated and experienced General Manager to oversee our cold storage warehouse operations. The General Manager will be responsible for ensuring the efficient and effective management of the facility, maintaining high standards of safety and compliance, and driving continuous improvement initiatives. This role requires strong leadership, strategic thinking, and a deep understanding of warehouse operations, particularly in a cold storage environment.

What You’ll Do

• Leadership & Management:
  • Oversee daily operations of the cold storage warehouse.
  • Lead and manage a team of supervisors and warehouse staff, fostering a positive and productive work environment.
  • Ensure compliance with company policies, safety regulations, and industry standards.
  • Develop and implement operational strategies to achieve organizational goals.
  • Monitor and report on key performance indicators (KPIs) to ensure operational efficiency.
• Operational Excellence:
  • Manage inventory control and ensure accuracy of stock levels.
  • Optimize warehouse layout and processes to maximize space utilization and efficiency.
  • Implement and oversee automation systems to enhance operational productivity.
  • Coordinate with maintenance teams to ensure equipment and facility are in excellent working condition.
  • Ensure the integrity and quality of products stored in the facility.
• Customer Service:
  • Maintain strong relationships with customers, ensuring their needs are met and addressing any issues promptly.
  • Collaborate with the sales and customer service teams to provide excellent service and support to clients.
• Financial Management:
  • Develop and manage the warehouse budget, including cost control measures.
  • Analyze financial performance and implement strategies to improve profitability.
  • Identify and pursue opportunities for cost savings and revenue growth.
• Continuous Improvement:
  • Drive continuous improvement initiatives to enhance operational efficiency, safety, and service quality.
  • Stay informed about industry trends and best practices, incorporating relevant innovations into warehouse operations.

What You Bring to the Pak

• Experience: Proven experience in warehouse management, preferably in a cold storage environment.
• Education: Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.
• Skills:

• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Knowledge of warehouse automation systems and technology.
• Strong understanding of safety regulations and compliance standards.
• Exceptional communication and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Proficiency in warehouse management software and Microsoft Office Suite.

Physical Requirements 

• Ability to work in cold storage environments as low as -10°F
• Stand, walk, and lift as required for job duties

Benefits

• Health Insurance - comprehensive plans for you and your family
• 401(k) + Company Match - plan for your future with our competitive program
• Paid Time Off (PTO) - generous time off to support work-life balance
• Life Insurance - financial protection and peace of mind for you and your loved ones
• Career Growth - incredible opportunities to advance as we grow

Salary Range: $110k - $140k annually

The range listed is the Company’s good-faith estimate of the annual base salary for this position at the time of posting. Final compensation will be determined based on experience, skills, location, internal equity, and market factors, consistent with applicable pay transparency laws.

Ready to Join the Pak?

If you’re looking for more than a job - if you want to build your career with a company that feels like family and values your contributions - FreezPak is the place for you.

Apply today and let’s keep the world’s food moving safely and efficiently, together.

Equal Opportunity Employer

FreezPak is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Pak members.