Clinic Coordinator
Responsibilities:
- Create an exceptional patient experience by delivering outstanding customer service throughout the check in and check out process.
- Manage complex scheduling to meet patient needs.
- Act as a liaison for patients, families and providers.
- Respond to emergent and compliance matters with creative problem solving and critical thinking.
“ I will always go above and beyond for my patients. I think about, if this was my family member, how I would want them to be treated. When patients come into the clinic I try to put them at ease. A smile goes a long way. ”
- Cheryl, Clinic Coordinator II
Qualifications
- Bachelor’s degree preferred.
- 0 - 1 year experience in a customer service setting.
- Proficiency in technology and complex computer systems required.
- Ability to work in a fast paced and complex clinical environment.
“ Starting my career here as a Clinic Coordinator I was able to hone in on the fundamental skills necessary to organize a clinical floor. The trajectory of this role has set me up for a career with exponential growth. It is amazing to find a career with people that not only value you, but one that you find value in. ”
- Kevin, Practice Manager
Professional Growth:
The Clinic Coordinator position may lead to career opportunities in administrative, team lead, and management roles. Dana-Farber is committed to offering a variety of personal, professional, and leadership development opportunities to all members of its workforce to meet the everchanging needs of our workforce and our industry.
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