Associate Director, Residence Life & Housing

Company Description:

Framingham State University was founded in 1839 for a singular purpose - to meet a public need and promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs, and while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve, and FSU right along with it. Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, working for Fortune 500 companies right here in Framingham, and so much more. FSU is a proudly public and truly transformative institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs in a highly personalized teaching environment. Our programs have expanded, but our purpose and commitment to public education for the public good remain steadfast.

FSU currently enrolls about 3,000 undergraduate and 1,200 graduate and professional students, offers 60 undergraduate and graduate programs in the arts and humanities, behavioral and social sciences, and professional fields, and enrolls 48% BIPOC students and 54% first-generation college students in our undergraduate programs. We are deeply committed to inclusive excellence and strive to promote a culture of equity and antiracism. This commitment has earned FSU eight Insight Into Academia Higher Education Excellence and Distinction (HEED) Awards and led to our recognition in the Great Colleges to Work For program. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

FSU is ideally situated between Boston and Worcester on land originally stewarded by the Nipmuc people for thousands of years. FSU and the surrounding area are steeped in history, achievement, and innovation, and provide access to urban hotspots, verdant landscapes, natural and cultural amenities, and diverse communities.

Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Early leaders found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH aptly reflects our past and our pledge for the future as it continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.

Learn more about our career opportunities at .

Job Description:

GENERAL STATEMENT OF DUTIES:

The Associate Director of Residence Life works closely with the Director of Residence Life, and provides organization, management, and supervision of departmental staff, programmatic initiatives, operational initiatives and programs, and management systems and functions. The Associate Director's work will reflect institutional, division and departmental goals and strategic objectives.

The Associate Director provides leadership, support and direction in the recruitment, selection, training, supervision and evaluation of staff members. The Associate Director contributes to departmental activities related to marketing, recruitment, assessment and enrollment management. The Associate Director also serves as a conduct Hearing Officer and serves as an Administrator on Call.

SUPERVISION RECEIVED:

The Associate Director of Residence Life is supervised by the Director of Residence Life.

SUPERVISION EXERCISED:

Provides supervision to Area Director/Residence Director (AD/RD) staff, and co-supervision of administrative support staff and student staff members.

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

• Conducts regular inspections of residence halls and reports on condition and care of facilities; damages; staff bulletin boards; and, policy and code compliance.
• Supports RA, ARA and SDA training programs and RA Staff Development training sessions.
• Involves and works closely with members of the AD/RD staff in provision of these programs and facilitates collaboration with all student support services in supporting student retention and learning.
• Conducts weekly supervisory meetings with assigned members of the residence hall professional staff (Area Directors and Residence Directors).
• Assists in management, development, and proficient use of technology including the departmental website, myFramingham portal; Banner UDC system; StarRez housing, Guardian conduct system; Canvas platform; smart phones; and, social media sites.
• Maintains and/or collects data and prepares, reviews, and edits departmental publications, marketing materials and reports as assigned.
• Supports student staff recruitment, selection, training, and payroll functions as assigned.
• Coordinates departmental programming efforts utilizing the established departmental programming model. Serves as a programming resource. Reviews and distributes programming data and prepares reports as directed.
• Coordinates departmental programming efforts on theme housing floors including, but not limited to, the high academic achievement, social justice, health and wellness and rainbow road theme communities.
• Provides leadership and coordinates departmental initiatives related to diversity and inclusive excellence including, but not limited to, staff selection, training, and programming. Supports and advances departmental and institutional goals and values related to inclusive excellence. Maintains related data, conducts evaluations and assessment, and provides reports as directed.
• Monitors departmental blanket/open POs related to programmatic expenditures, coordinates purchases as directed and trains staff members in departmental and university purchasing guidelines.
• Provides oversight to Minor Guest Registration program.
• Responsible for the oversight of the MassBay Housing at Framingham State University working closely with the Administrative Assistant to oversee MassBay students living at Framingham State University.
• Coordinates assessment initiatives as assigned including, but not limited to, the Resident Study and the R.A. Study.
• Chairs or Co-Chairs RA council and RHAB meetings.
• Responsible for coordinating residence hall damage related procedures including documentation, damage reduction, damage investigation, damage assessments/billing and reporting. Reviews and responds in writing to all damage billing disputes within 30 days.
• Coordinates marketing, leasing, cleaning, storage, delivery and disposal of MicroFridge units.
• Monitors compliance with all federal, state, and local laws, regulations and codes related to the Residence Life program with increased emphasis on those related to safety and security.
• Coordinates fire prevention efforts including scheduling and planning fire drills during the first three weeks of each semester.
• Coordinates key control measures and policies and maintains key control records. Coordinates locksmith services in accordance with established guidelines.
• Participates in the process to update, replace, and/or repair residence hall furnishings and equipment.
• Serves as liaison with Inventory Control and coordinates annual inventory reporting efforts of all department-owned items.
• Coordinates and participates in residence hall opening and closing activities.
• Directs and supervises the Movin' Crew program.
• Assists in coordination of vacation and early arrival housing programs.
• Serves as Administrator on Call as needed. Responds to incidents and/or emergencies after normal business hours in accordance with established protocol.
• Serves as a Community Standards Hearing Officer and supports Student Conduct administration as assigned.
• Assists in record maintenance management in accordance with departmental and MA record retention requirements.
• Acts as a positive role model to students and staff members.
• Attends and participates in residence hall opening, room selection, staff training, orientation, accepted students days, and other significant events and activities as assigned.
• Represents Department and/or Director on committees and/or at meetings as assigned.
• Responsible for reporting to the Equal Opportunity Officer or Title IX Coordinator knowledge or receipt of reports of discrimination, discriminatory harassment, and retaliation from students or other members of the university community.
• Designated as a Campus Security Authority under the Clery Act
• Accountable for ensuring that equal opportunity, inclusion, and equity are integrally tied to all actions and decisions in areas of responsibility.
• Performs other duties as assigned.

WORKING CONDITIONS:

Work takes place in an office in the Residence Life central office. Position requires regular presence in buildings and spaces across campus.

Requirements:

MINIMUM QUALIFICATIONS:

• Masters Degree in higher education administration, college student personnel or related field required.
• Minimum of three (3) years full-time professional residence life work experience in a college or university setting
• Direct experience supervising professional or graduate residence hall staff
• Previous residence hall live-in experience
• Student conduct experience

PREFERRED QUALIFICATIONS:

• Comprehensive understanding of student development research and theories.
• Demonstrated organizational and leadership abilities.
• Crisis management skills and experience participating in an emergency on call rotation.
• Excellent conflict resolution and management skills.
• Extensive work experience in Student Conduct, including hearing officer experience and experience with Title IX.
• Working knowledge of issues, research, development theories, and higher education practices related to diversity and inclusion as well as a commitment to furthering diversity and inclusion initiatives.
• Proficiency in detailed statistical analysis and report preparation.
• Excellent oral and written communication skills.
• Proficiency with computer software and application technology, specifically StarRez.
• Candidates who are bilingual in English and Spanish or English and Portuguese are strongly encouraged to apply.

Additional Information:

This is a full-time, exempt or non-exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a union title of Associate Director. The starting salary range is $70,000 - $75,000 .

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.

Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.

Application Instructions:

Candidates must apply online by submitting:

• Cover Letter,
• Resume/CV,
• Equity and Inclusion Statement*,
• Names and contact information for three (3) professional references (references are not contacted automatically upon submission of application).

*Regardless of personal demographic characteristics, FSU has a commitment to hiring candidates who share our commitment to equity and inclusion. The equity and inclusion statement is an opportunity for candidates to discuss past efforts, future plans, research, scholarship, professional skills, experience, and/or willingness to engage in activities that would enhance the University's efforts to promote an equitable and inclusive learning and working community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidates' application materials.

For best consideration, please submit application materials by May 18, 2026. The review of applications may continue beyond that date and until the position is filled, at the discretion of the search committee.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or [email protected] .

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