HVAC Applications Manager

The Granite Group
Lowell, MA
The HVAC Applications Manager is responsible for leading a team of HVAC Applications Specialists, ensuring the delivery of accurate technical support, system design recommendations, and competitive project quotes. This role requires a strong leader with deep HVAC technical knowledge, excellent communication skills, and a strategic mindset to drive team performance, customer satisfaction, and business growth.

Key Responsibilities

Team Leadership & Development

  • Supervise, mentor, and develop a team of HVAC Applications Specialists.
  • Set clear performance expectations and conduct regular performance reviews.
  • Foster a collaborative, high-performance team culture.
  • Identify training needs and coordinate ongoing professional development.

Operational Oversight

  • Oversee the preparation of HVAC system quotes, ensuring accuracy and competitiveness.
  • Monitor project pipelines, quote close ratios, and team workload distribution.
  • Implement process improvements to enhance efficiency and customer service.
  • Ensure compliance with company policies, safety standards, and industry regulations.

Sales & Business Development Support

  • Collaborate with sales leadership to align technical support with sales strategies.
  • Provide guidance on pricing strategies and project management best practices.
  • Support key customer relationships and assist in resolving escalated issues.
  • Analyze market trends and competitor offerings to inform product positioning.

Technical Expertise & Innovation

  • Serve as a subject matter expert in HVAC systems, including unitary, mini-split, hydronic, and commercial systems.
  • Stay current with emerging technologies, codes, and application practices.
  • Lead internal training sessions and support external product demonstrations.

Qualifications

Education & Experience

  • Bachelor’s degree in mechanical engineering, HVAC Technology, or related field preferred.
  • Minimum 7 years of experience in HVAC applications, with at least 2 years in a leadership role.
  • Proven experience in project bidding, plan and spec work, and technical sales support.

Skills & Competencies

  • Strong leadership and team management skills.
  • Excellent communication, interpersonal, and conflict resolution abilities.
  • Proficient in HVAC design principles, load calculations, and system applications.
  • Analytical mindset with strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite and CRM/project tracking tools.

Work Environment & Physical Demands

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasional overnight travel.
Posted 2025-08-27

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