Residential Counselor II | Holyoke ERP

Gandara Mental Health Center, Inc.
Holyoke, MA

Job Description

Job Description

Why Work for Gandara :

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

  • Retirement Plan 403(b)
  • Health, Dental, Vision, Pet and Life Insurance
  • Paid vacations
  • Paid holidays
  • 8 discretionary days
  • Mileage Reimbursement

Additional Benefits:

  • Career Growth Opportunities
  • Culturally Diverse population
  • Student Loan Forgiveness Eligibility
  • Clinical Licensing Support

Job Title: Residential Counselor II | Holyoke ERP

Work Location: Holyoke, MA

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

The Residential Counselor II is an evolution of the basic, Residential Counselor I position. Residential Counselor II staff is expected to continue to fulfill all expectations of a RC1. In addition to those expectations, the Residential Counselor II will take more of a leadership role. To maintain a therapeutic environment within the residence, which includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing and shelter. To participate in the development of reasonable limits and structure for each child and to implement these limits on a daily basis in the residence and community in a fair and consistent manner.

Duties and Responsibilities

  • To lead a shift as outlined in the absence of the Supervisor.
  • Know and ensure youth treatment plan is supported during shift
  • To accurately log all required documentation.
  • To be responsible for acting as a “Staff Advocate” for clients.
  • To provide appropriate, safe responses to emergency situations when necessary.
  • To recognize that ethnic and cultural diversity of each individual must be valued and respected.
  • Promote and ensure trauma informed practices are active during shift
  • To provides crisis intervention consistent with training
  • To notify Program Manager immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program.
  • To assist clients with activities of daily living, including but not limited to food shopping & preparation, housekeeping, banking, appointments, etc.

Minimum Qualifications

  • High school diploma or equivalent required.
  • Associates degree or bachelor’s degree in human service field preferred.
  • At least one year of experience working in a related field dealing with youths preferred.
  • Prior supervisory role.
  • Must have valid driver’s license
  • Must meet Agency requirements for driving history records.
  • Must have availability of an automobile to transport clients or perform other supportive services as necessary.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 2025-07-23

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