Administrative Coordinator I - Psych - Support Staff Psych

Requisition Number: 10932

Pay Range: $25.72 - $42.84 per hour

Location

: CHA Cambridge Hospital

: Clerical and Administrative Support

: Psych - Support Staff Psych

: Full time

CH Laborers 380

Length Of Shift(s) In Hours: 8
Shift Start + End Times: 8:30-5:00 or 9:00-5:30
Hours/Week: 40.00
Weekend Requirements: none
Holiday Requirements:none
On Call Requirements: none

Department Description

Exciting opportunity to provide new models of care for walk-in/urgent care access including days, evenings and weekends. The new CHA CBHC Malden and Cambridge program provides behavioral health evaluation, resource referral, and initial treatment services for individuals of all ages.

Macht Building Psychiatry Clinic has an opening for a full time Administrative Coordinator 1 (ACI). We are a multidisciplinary team caring for a diverse patient population. ACIs act as the link between the health care provider, the patient, other departments, outside agencies and consulting providers. Hours 8:00-4:30 or 8:30-5:00 occasionally until 7:00 pm for coverage.

Administrative responsibilities will include but are not limited to:

Schedule and register patients

Manage providers schedules to optimize providers schedules (look ahead for open slots and make sure the slots are filled with the help of the follow up report) and moving slots up or down in the schedule to create an hour slot for an evaluations

Manage various providers' patient lists as far as calling and rescheduling appointments.

Assist with the follow up report (tracking no-shows and cancellation/making sure pts have appts scheduled)

Monitor the DAR (CIGNA, Self-pay, Insurances and Medicare intakes, insurances not billable by Residents/Trainees)

Assist with CANS, reports, data entry, notifications etc.

Attend meetings and huddles

Create New Patient Shell when needed

Prepare the Daily Visit report

Add Care Team info to OPD patients chart

Assists with onboarding of new staff

Manage the private referral requests as needed

Assist with section 12

Orders supplies and keep closets stocked and organized

Perform other responsibilities as requested by the practice manager

Other Information

Education/Training: High School, Associates Degree Preferred

Qualifications/Requirements: Work Experience: 1-3 years in an office support/administrative position, preferably in a healthcare setting

Experience with computer applications such as advanced Google Apps

Bi Bilingual strongly preferred. Ability to multitask in a fast-paced environment as well as strong customer service skills are strongly required.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.