Parts Counter Specialist

Copeland Toyota

Brockton, MA

Copeland Automotive is looking to hire automotive parts professionals to join our team! We are looking for the best of the best. Join the professional men and women of Copeland Toyota and enjoy a career that is both exciting and rewarding. Parts experience and/or Toyota experience is a plus. Please check your email after applying.

BENEFITS:

Health insurance (50% Company Paid) and Dental Insurance
401k Retirement Plan w/ Employer Match
Family owned since 1970
New Equipment and Immaculate Shop

Responsibilities * Oversee the parts sales process from start to finish * Communicate with staff and customers in a friendly and professional manner * Converse effectively/efficiently regarding customer parts status * Read and understand the parts catalog when looking up and speaking to specific parts * Answer phone calls, provide price quotes and other information to customers * Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate * Provide high level service to both internal and external customers * Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock * Notify parts manager of out-of-stock parts or shop materials that need immediate attention * Locate out-of-stock parts from outside source and submit an emergency order, if necessary * Make sure all internal requests for parts are billed on service repair order * Receive payment from retail customers or obtains credit authorization Qualifications * High School Diploma or equivalent and prior auto parts sales experience (preferred) * Eager to improve in a dynamic work environment * Strong interpersonal and time management skills * Ability to read/interpret safety and maintenance documents * Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume * Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2025-08-22

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